We are seeking a passionate individual to play a pivotal role in the Operational Delivery and service development of Livewell Referral and Treatment Service (LRSS).
You will provide non-clinical leadership for staff within the portfolio of service ensuring staff teams can meet the needs and objectives of the service.
LRSS is the entry point for health and social care services. The aim is to ensure that people only tell their story once.
The team comprises coordinators, administrative, nursing, social care and therapy staff who work as a multidisciplinary team to triage and resolve referrals, enquiries wherever possible.
The team manage referrals from both the public and from professionals which are worked on by the team as well as being directed to other teams where appropriate. This means we are directing referrals to the right people with the right skills, so people using our services get access to the help they need in a timely way.
Main duties of the job
This post will work collaboratively with our integrated locality structure, alongside operational managers and practice leads to deliver the objectives and to support good outcomes for people using the service. As this role is instrumental in driving integration forward, it is desirable for the post holder to have knowledge and experience of working within health and social care settings and be committed to supporting integrated working. You will need to demonstrate excellent leadership and project management skills with a proven track record of working with services, teams, staff and service users to develop and improve systems and structures.
This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.
Please note that Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. Therefore, we recommend you submit your application at the earliest opportunity.
All Livewell staff are expected to be able and willing to work across a 7-day service.
About us
Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.
As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.
We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.
Valuing our employees making an investment in their development a priority. We offer:
* Protected CPD time for registered staff
* Various development pathways and ongoing regular training packages for all staff
* Leadership & mentoring programmes
* Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training
* A Robust Preceptorship
* A bespoke induction programme
* Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.
Job description
Job responsibilities
The post holder will develop and operationally manage integrated community teams within the operational structure of Livewell Southwest by:
* Developing the services in response to the changing needs of patients, commissioners and changes in legislation, policy and guidelines
* Ensuring that care and interventions delivered are of a high quality, supported by relevant outcome measures, performance targets and financial indicators
* Managing the budget, contract and business planning
* Managing the facilities & equipment in order to maximise service delivery
* Managing internal and external communication and service information systems
* Managing personnel, including workforce planning, recruitment and selection, staff development and performance management
* Developing multi-disciplinary team and inter-agency working in order to optimise patient care closer to home
* Leading on patient involvement within the service
Person Specification
Specific Skills
Essential
* Excellent communication skills
* Ability to present written information in a concise format
* Good analytical and reasoning skills
* Effective negotiating and influencing skills
* Good IT skills
* Ability to interpret corporate strategic objectives
* Ability to understand and drive service redesign
* Personal credibility, with the ability to quickly gain the confidence of others including clinicians, managers, staff and users of the service
* Inspires others and leads by example
* Ability to work with the colleagues and develop large and complex teams
* Able to work under pressure and to tight deadlines
* Self-motivated
* Initiative and ability to work with minimum supervision
* Exemplary personal standards of conduct and behaviour
* Able to facilitate change and make things happen
Knowledge
Essential
* Highly developed knowledge & proven evidence-based experience in delivering against a range of performance targets
* Knowledge of Integration agenda
Desirable
* Project manager experience
Experience
Essential
* Demonstrable experience within Adult Social care and of operational management with a complex organisation
* Proven management experience including effective people management
* Significant experience of change management including service redesign techniques
* Demonstrable track record and experience of delivering targets and improving services
Qualifications
Essential
* Masters degree or equivalent experience to evidence working at this level
* Professional clinical qualification and registration
* Continuing management development to postgraduate level or equivalent experience to evidence working at this level
Employer details
Employer name
Livewell Southwest
Address
Crownhill Court
Tailyour Road
Plymouth
PL6 5DH
Any attachments will be accessible after you click to apply.
B9832-2024-SM-110
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