An opportunity has arisen for a Housing Options Team Leader to join a busy Housing Options Team in Sunderland.
The role is to support the Housing Options Manager to deliver a high-quality homeless service which meets the requirements of the Homeless Reduction Act 2017 and the needs of all service users.
The post holder will work closely with those working on the front line to identify suitable housing solutions by also working with a range of partners to prevent and relieve homelessness. The post holder will be required to oversee Initial Assessment, Assessment & Planning & Temporary Accommodation & support.
The service faces challenges brought about from a high level of demand. The right person must show resilience and the ability to work with high caseloads and support all staff to do so. The role also requires submitting Government returns and responding to formal enquiries such as Freedom of Information requests.
Applicants will have:
* A background of working in housing, homelessness, or a similar field with a good understanding of homeless legislation, statutory guidance, and case law along with knowledge of vulnerable people and the housing challenges they may face.
* A good track record of providing and delivering effective solutions to homeless households. Experience in monitoring temporary accommodation and delivering effective move-on solutions to ensure placements are appropriate and kept to a minimum.
* Some experience in line management with the ability to motivate staff, problem solve, and deal with a range of enquiries.
This role can be demanding but rewarding, providing a real opportunity to help people in need access the services they require.
This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.
Applications should be made online at northeastjobs.org.uk/sunderlandcitycouncil. For further assistance contact Customer Enabling Services by email: jobs@sunderland.gov.uk.
Please note that CVs are not acceptable.
All communication regarding your application for this post will be sent to the email address that you have registered online with North East Jobs, including your invitation to any online assessment you are required to undertake and your invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other means. Remember to check your junk mail items.
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