SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000 employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services. Job Description SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles. Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services. About the Role To develop, maintain and support enterprise-wide EUC tools, reporting process and collaborative DevOps solutions; driving business intelligence, efficiency and quality improvements. Your Responsibilities Receive and translate new development requests into functional tools and/or reports, working with the business to ensure optimum outcome. Manage written and verbal development requests, working with customers within the business to ensure optimum outcome. Ensure application of existing best practice, business logic and standards in relation to code and EUC production in own and team’s work Ensure that all elements of SS&C EUC and data transfer policies are followed Applies detailed knowledge of available applications to ensure that all code is designed to produce best outcomes. Assists team members in problem solving Creates and maintains accurate documentation of procedures and methods, applying change control where required. Communicates and negotiates outcomes with internal users and management company contacts. Carries out any other duties which are within the employee's skills and abilities whenever reasonably instructed. Your Experience Advanced MS Office - Excel/VBA Complex problem solving Excellent analytical and technical skills Effective communication and negotiation Ability to work to tight deadlines Database creation and query - SQL, Oracle, Access SAP Business Objects development DB query tools - Infomaker/Cognos Experience in Financial Services Experience working within multidiscipline teams Desire and willingness to work in a collaborative and team-oriented environment We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Background Checks All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.