Senior Business Analyst – Contract Outside ir35, Hybrid working 2-3 day per fortnight Cambridgeshire – Strong day rate for experienced candidatesSeeking an experienced IT Senior Business Analyst with broad experience of subscription, membership, billing models and pricing. This role focuses on requirements gathering and analysis of various pricing points along the customer journey and interactions, subscriptions and billing models. The successful candidate will play a crucial role in understanding and optimizing user journeys, processes, data flows, and silos in a highly complex and nuanced environment with multiple billing models based on interaction and legacy technology. Experience of digital sales, retail, hospitality, ecommerce, or online gaming sectors will be an ideal background.Key Responsibilities:• Conduct comprehensive requirements gathering and analysis for pricing points in the customer journey, subscription, and billing models.• Evaluate and document user journeys, processes, data flows, and identify silos.• Document legacy technology, data environments and business processes for optimisation, efficiency.• Identify opportunities to simplify and streamline processes, ensuring minimal impact on billing systems, employees, and customer/user sentiment.• Collaborate with cross-functional teams to ensure alignment and integration of new processes.• Contribute to the documentation efforts for the new billing platform implementatio...