Are you looking for a dynamic role? Are you able to work well under pressure, with a keen eye for detail? We are looking for a Service Advisor to join our busy Exeter Branch on a full time permanent basis.
The team supports the busy workshop with managing, booking and maintaining job cards and ensuring they’re all accurately, efficiently and processed within a timely manner, while engaging and communicating with customers, colleagues and key stakeholders at all levels.
In this role, along with managing the workload with the workshop, you will also be required to support the parts department with ordering parts and subcontract work when required. You will be costing the work and raising invoices from job card/repair orders, which means you are responsible for the cash and cheques for any work completed and parts used that will need to be charged back to appropriate accounts. You will be responsible for reporting time, hours sold, statistics and budgetary information as and when required.
We are looking for someone who is flexible, proactive, and likes working in a fast-paced environment. You will work in a fairly small team who are passionate about their role and colleagues. Ideally, you will have some technical knowledge and administrative experience in a customer service environment.
It is important to us to make sure we look after our employees, and therefore we offer a competitive salary plus bonus. You will have access to our extremely attractive benefits scheme that includes perks such as private health care, a healthy contribution pension and 25 days holiday (with the opportunity to buy more).
At MAN, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We believe that diversity enhances our organisation, and we welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation.
We actively promote equal opportunities in our recruitment processes and workplace policies. If you require any reasonable adjustments during the application process or at any stage of employment, please let us know, and we will do our best to accommodate your needs. We strive to create an environment where all employees feel respected, supported, and able to achieve their full potential.
MAN is proud to be an equal opportunity employer.
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