We have an exciting opportunity for a Workshop Repair Engineer to join the engineering team at our Depot in West London.
As a Workshop Repair Engineer, you will be responsible for repairing depot fleet assets to company and legislative standards.
In return, you will receive a competitive salary, 25 days annual holiday plus bank holidays, Westfield Health Cash Plan, Life Assurance, Auto enrolment pension scheme, and lifestyle benefits - discount on selected high street stores.
Responsibilities include:
1. Support the Workshop Service Manager in the effective running of the Depot workshop, ensuring that machines under repair KPIs are maintained at manageable levels.
2. Undertake routine and complex repairs to machines at depot to ensure conformance with manufacturers' specifications and company policy.
3. Work with the depot team to ensure the quantity and amount of time machines are under repair is kept as low as possible, in line with depot KPIs.
4. Act as an ambassador for the company, providing a high standard of customer care and being polite at all times. Relay appropriate customer queries to depot staff as required.
5. Accurately complete all relevant paperwork, using the company's engineering system/application.
6. Update system on machine status changes, i.e. PDI/PHI carried out, machine under repair, 6 monthly statutory inspection completed, etc.
7. Be an ambassador for and ensure compliance with Quality, Health & Safety standards and policies.
The ideal candidate will have/be:
1. IPAF Operator Licence.
2. Relevant general engineering maintenance qualification, preferably to NVQ level 3 or equivalent.
3. Experience of completing complex engineering repairs.
4. A mature outlook and the ability to prioritise tasks and work well under pressure.
5. An understanding of the importance of excellent customer service.
6. Experience in diesel engineering, auto electrics, hydraulics, and diagnostics fault finding.
7. Ability to use basic functions of the operating system (L-Vis) to complete tasks relevant to the role.
8. Ability to complete basic company administration processes in line with the role.
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