Main area Patient Environment Services Grade NHS AfC: Band 3 Contract Permanent: 3 days over 7 on a shift rota including some weekends Hours
* Part time
* Flexible working
22.5 hours per week (part time 22.5) Job ref 435-UHMBK260125
Employer East Lancashire Hospitals NHS Trust Employer type NHS Site Westmorland General Hospital Town Kendal Salary £24,071 - £25,674 per annum pro rata Salary period Yearly Closing 12/02/2025 23:59
Patient Environment Services Supervisor
NHS AfC: Band 3
The five provider NHS trusts in Lancashire and South Cumbria are working together as partners, delivering joint priorities to improve health and healthcare.
Together, we aim to drive up quality by sharing skills and best practice, pooling our resources and standardising the way we work to reduce variation and duplication.
We want to ensure patients have equal access to the same high-quality care wherever they live. We also want our colleagues to have the same high-quality experience wherever they work.
One Lancashire and South Cumbria (One LSC) and University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
The post holder will supervise a team of staff in providing a quality and efficient comprehensive portering, domestic cleaning and site services at our NHS Trust in line with the National Cleaning Standards, department Standing Operational Procedures and Trust Policies.
To ensure a high standard of Patient Environmental Site services are delivered across a range of facilities services.
To provide excellent customer service to our patients, colleagues and members of the public at all times.
Communicate effectively and in a timely manner with a range of hospital staff, the public, patients and colleagues across the Trust.
Main duties of the job
1. Providing supervision, support, training and development to Patient Environment Service Assistants and Domestic Assistants
2. Carry out administration duties in line with the job role, departmental procedures and Trust policies. Carry out own team appraisals and return to work sickness meetings and review meetings as required.
3. Prioritise work load and location of staff in order to provide a quality and efficient service.
4. Arrangement of duty rotas to suit the needs of the service, planning and allocating holiday requests. Covering sickness and working within financial constraints of the department set by management following approval and under the guidance of line management.
5. Ensuring correct usage of approved cleaning materials to the manufacturer’s specification and COSHH data sheets.
6. To review, audit and ensure that work is carried out by the service staff in accordance with work schedules, in line with the national cleanliness standard and Trust operational policies.
Full details on the Job Description attached.
Working for our organisation
We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
Person specification
Education and qualifications
* Relevant related NVQ 2 or equivalent experience or (British Institute Cleaning Science) BICS qualification in cleaning sciences
* Certificate in COSHH
* Award in Risk Assessment
* Gas safety awareness certificate
* Certificate in Health and Safety
Experience
* Demonstrate a period of leading a team within a busy Environment. Team Working
* Relevant Supervisory Experience
* Experience working with computers IT based systems
* Knowledge of Cleaning in a large setting or health care establishment
* Knowledge of medical gas handling
* Knowledge of customer care
* Knowledge of acute hospital environment
Skills, ability and knowledge
* Ability to deal with information sensitively and confidentially
* Deal with a diverse range of people face to face
* Ability to deal with internal and external communication using both verbal and written material
* Able to demonstrate problem solving methods
* Able to demonstrate and address manual handling assessments
* Able to communicate within a team and provide diverse feedback to colleagues and line managers
* Able to assess and communicate risks within their area of responsibility
* Ability to travel between the Trust sites as required
* To demonstrate flexibility in approach to work patterns
* Deal with day to day work loads
PLEASE NOTE THAT SHORTLISTED APPLICANTS WILL BE CONTACTED BY EMAIL.
The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive.
The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
We reserve the right to close a job advert early where sufficient applications have been received.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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