Dispensing Optician Practice Manager Simmons Optometrists, a leading provider of exceptional eye care services in Oakham, is seeking a dynamic and experienced Dispensing Optician Practice Manager to join our dedicated team. We are looking for someone who genuinely enjoys their job, thrives in a busy environment and enjoys being part of a hardworking and upbeat team.
As a Practice Manager, you will play a pivotal role in ensuring the smooth operation and success of our practice, while upholding our commitment to delivering outstanding patient care and service excellence.
Optician Practice Manager Key Responsibilities:
1. Leadership and Team Management: Lead, motivate, and inspire a team of to achieve operational excellence and deliver exceptional customer service.
2. Optical Dispensing: Utilise your expertise as a Dispensing Optician to provide guidance and support to customers in frame and lens selection, adjustments, fittings, and troubleshooting.
3. Patient Care: Ensure every patient receives personalised care and attention, assisting them in selecting eyewear that meets their visual needs, lifestyle, and preferences.
4. Operational Efficiency: Implement and maintain efficient practice workflows, systems, and processes to maximise productivity, minimise wait times, and enhance the overall patient experience.
5. Customer Relationship Management: Foster long-term relationships with patients, providing ongoing support, advice, and assistance to ensure their eyecare needs are met effectively.
You will also receive:
You will receive:
6. Your Birthday Off Work.
7. No Sunday or Bank holiday working.
8. Free & Regular CPD Courses.
9. Access to Simply Health (claim cashback on healthcare purchases)
10. Retail Discounts
11. Cycle to Work Scheme.
About the Role
Established for 50 years Simmons Optometrists has built its reputation as a leading independent practice on its exceptional customer care. We aim to fuse core traditional values with state-of-the-art technology. We are committed to creating a supportive and collaborative work environment where team members are empowered to thrive and make a difference. As a Dispensing Optician Practice Manager, you will have the opportunity to lead a talented team, contribute to the success of our practice, and positively impact the lives of our patients. We offer competitive compensation, ongoing training and development opportunities, and a range of employee benefits.
If you are a passionate and driven individual with a strong background in optical dispensing and practice management, we invite you to join us in our mission to provide exceptional eye care services to the Oakham community.
About the Role:
12. Our frame selection includes Tom Ford, Dutz, Bird, Ted Baker, Woow and many more – you will be heavily involved in choosing the ranges we offer.
13. We run 3 consulting rooms daily, booked up 4-6 weeks in advance.
14. We are a team of 10.
15. This full-time role (37.5 hours per week) requires you to work Saturdays (9-1pm).
Our local community is part of our identity here and we constantly see the benefits our work has when we’re out and about in the area.