Job Title: Sales Assistant at Mountain Warehouse
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!
As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Your responsibilities include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.
Working hours: 8 hours per day, overtime available, including weekends.
Key Responsibilities
* Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
* Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
* Support and train new and existing team members by sharing knowledge and skills.
Operational Excellence
* Assist in daily store operations, ensuring compliance with company policies and procedures.
* Process transactions accurately, handling various payment methods efficiently.
* Maintain the sales floor's cleanliness, organisation, and visual appeal, ensuring products are attractively displayed and stocked.
* Stay informed about product features, promotions, and pricing to assist customers effectively.
* Help set up and execute in-store promotions and displays to drive sales.
* Build strong customer relationships, understanding their needs and providing tailored solutions.
* Address customer inquiries and concerns promptly and professionally.
* Represent the Mountain Warehouse brand enthusiastically, creating a welcoming environment.
* Work with the team to meet and exceed sales targets.
* Support management in identifying growth opportunities and improvements.
Ideal Candidate
* Committed to delivering outstanding customer service.
* Passionate about retail and eager to share enthusiasm.
* Excellent communicators with a friendly, approachable demeanor.
* Energetic, driven, and effective in completing tasks.
* Reliable team players who are trustworthy.
Benefits
* Monthly performance bonus scheme.
* 50% colleague discount across Mountain Warehouse and Animal, plus a uniform allowance twice a year.
* 28 days annual leave, including Bank Holidays.
* Access to Employee Assistance Programme and Colleague Hardship Scheme.
* Colleague referral incentives.
* Supportive and stable working environment.
* Length of service awards.
Join us in shaping an exceptional retail experience and creating a lasting legacy. Embrace the adventure and be a driving force of positive change!
At Mountain Warehouse, we’re passionate about helping customers enjoy the outdoors. We focus on sustainability and design quality products for adventure, whether hiking, running, skiing, or exploring closer to home. We value individuality, teamwork, diversity, and inclusivity, and believe every role contributes to our success. If you’re excited about retail, adventure, and making a difference, we’d love to hear from you!
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