Implementation Consultant page is loaded
Implementation Consultant
Apply locations Remote, United Kingdom, Scotland time type Full time posted on Posted 2 Days Ago job requisition id R48264
Job Summary:
You will be delivering DRAMS system implementation projects and software consultancy services within the distilled spirits market sector.
You will also contribute to discussions regarding the product roadmap for DRAMS, using your ongoing engagement with clients and prospects to inform decisions regarding future product direction.
Job Description:
Location: Aberdeen (Hybrid) / Scotland (Remote)
Full Time: 5 days/week
Pay: £35,000 - £43,000 per annum depending on skills and experience
Who are we?
At DRAMS Software, we’re revolutionising the way maturing spirit producers manage their bulk inventory and distillery warehouses. Our solutions are trusted by a number of high-profile UK and international companies including Beam Suntory, Bacardi, Campari, William Grant & Sons, Whyte & Mackay, and Glenmorangie.
What is unique about us?
We understand that building a truly unique and dedicated system requires a diverse team of talented individuals to make it happen. At DRAMS, we put our people first, creating an environment where everyone feels valued, empowered, and supported.
You’ll enjoy excellent benefits including:
* Competitive base salary + a market-leading discretionary bonus
* Remote-first working
* 32 days holiday (including flexible bank holidays), increasing to 34 after 1 year
* Progressive parental leave policies
* Private healthcare insurance + virtual GP, wellbeing support (incl. discounted gym memberships), life assurance, & income protection
* 5% employer pension contribution
* Regular in-person team events
* Fully funded training and development programs
* Work from home office equipment allowance
We believe in fostering each other’s strengths and trusting each other to deliver great results, no matter where you’re based.
What will I be doing day-to-day?
This is an exciting opportunity for someone who enjoys learning new skills, developing their technical knowledge and delivering high quality projects. This is a varied role covering pre-sales consultancy and account management activity, and the delivery of software implementation services. It includes:
* Engaging with prospective customers within the distilled spirits market sector throughout the DRAMS sales cycle (including holding demonstrations to prospective customers).
* Delivery of DRAMS system implementation projects and software consultancy services to DRAMS customers.
* Engage with the Sales & Marketing team to help promote the DRAMS product and service offering to prospective clients.
* Work in partnership with clients; analysing their requirements and advising them on how to use DRAMS products to meet their business objectives.
* Engage with both internal and external stakeholders to ensure successful project implementation in line with requirements and expectation.
* Deliver DRAMS product training to our clients.
* Ensure the successful delivery of the solution to meet the agreed timelines and quality.
* Participate in project debriefs to ensure lessons learned are carried forward to future projects.
* Travel as required (50%) throughout the UK and internationally to fully meet the requirements of the role.
We’d love to chat if you have:
* A Bachelor’s Degree (or equivalent) in an IT or IT related discipline e.g. Computer Science, Information Technology or Business and IT, with strong academic results
* A minimum of 2 years’ experience in a hands on implementation role, with particular focus on experience of delivering software implementation, configuration and training.
* Excellent interpersonal skills, comfortable interacting with all levels of customers and staff
* Resourceful personality, confident manner and a willingness and ability to learn new skills
* Technically able with a keen business and commercial awareness
* Customer centric, capable of building strong client relationships
* A problem solver; strongly analytical, with an eye for detail and exceptional written and verbal communication skills
* An organised, disciplined approach to work with excellent time management skills and the ability to deal with multiple activities in parallel
* A current valid driving licence
* A willingness and ability to travel nationally / internationally (50%)
* Currently holds independent right to work in the UK
It’s not a deal breaker but we would really like it if you also had:
* Knowledge of the distilled spirits industry would be a distinct advantage
* Knowledge or experience of Warehousing & Logistics
* A recognised project management qualification
Values
We value people with a growth mindset who listen, learn, and seek to improve. Successful people in our team listen, support, and value their colleagues, communicating openly and honestly, taking pride in their work, and focussing on meeting the needs of our customers and our business.
Be inspired, be valued, and be part of something extraordinary with us.
How do I apply?
If you think you are the right fit for this role, please click ‘Apply’ and submit your CV via the online application process.
DRAMS reserves the right to enhance the criteria as necessary to facilitate the shortlisting process.
DRAMS is proud to be an Equal Opportunities Employer.
Worker Type:
Regular
Number of Openings:
1
About Us
The DRAMS product, originally developed by Grampian Software and latterly Trapeze (part of the Volaris Group), has been around since the early 1970s. DRAMS has been specifically developed to cater for maturing stocks, and over the last 40 years the system has constantly evolved to meet the changing operational, legislative and commercial needs of the whisky industry, whilst exploiting the expanded technical potential of the evolving IT market.
We will retain unsuccessful applicant’s details for 6 months at which point these will be destroyed and will not be shared with any third parties without the applicants consent.
DRAMS is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, creed, national origin, gender, gender identity, gender expression, disability, marital status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.
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