Position: Company Team Coordinator
Salary: c. £24,000 PA
Contract: Permanent
Location: Warwick CV34, hybrid based, 2 WFH, 3 in office. No flexibility on that
Working Shifts: 9am-5pm Monday to Friday, 37 hours p/w
Coventry Reed Specialist Recruitment are delighted to be representing a company within the properties sector.
Key Responsibilities:
* Ensure current and new Members are meeting Company Conduct and Membership rules.
* Make appropriate verification checks for new and existing Member applicants - company & legal entity checks.
* Client money handling assessments.
* Record and maintain records of evidence of membership requirements for the Members’ companies.
* Liaison with Members, requesting certain documentation and information – emails, letter, telephone.
* Record evidence that are relevant to the Members profile such as HMRC registration for Anti-Money laundering, independent redress, ICO and RICS, or law society regulation.
* Monitor payments due.
* Working closely with the compliance team, take appropriate action where documents received do not meet Conduct and Membership Rules.
* Maintain shared inbox.
Candidate Specification:
* Working knowledge of Microsoft office.
* A basic understanding of legal entities or property lettings contracts is desirable but not essential.
* Must have customer service skills and experience.
* Must have excellent oral and written communication skills.
* Experience with customer relationship management (CRM) systems.
Our client offers:
* Onsite car park.
* FREE courses after probation period (level 3 and 4 equivalent).
* 23 days holiday plus bank holidays, extended with length of service (up to 28 days holidays).
Apply today and a Reed representative will guide you through the next steps of your application.
Interview process:
1. 1st stage – Reed Interview
2. 2nd stage – Telephone call with client
3. 3rd Stage – Face to face on site
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