Job Description
Role: Plumbing and Heating Manager
Sector: Plumbing / Heating / Bathroom Sales / Builders Merchants
Location: Pickering Area
Salary: The basic is dependent on experience, with a bonus package available.
We currently have an excellent opportunity for a candidate to join a great company and become an integral part of their plumbing, heating, and bathroom side of the business. The successful candidate will run the trade counter for this department, which includes a bathroom showroom on site. You will have support whenever required but should treat the plumbing and heating side of the business as your own, ensuring high levels of customer service are maintained at all times.
This company values the right talent. You need to be a 'people person' as you will be working in a team environment with like-minded individuals. Some level of plumbing and heating knowledge is required so you can hit the ground running. Management or supervisory experience is preferred but not essential; the ability to learn these skills is sufficient.
The business prides itself on good customer service, recognizing that first impressions matter. Strong attention to detail and a methodical approach are necessary, along with good communication skills. You will interact with both trade and retail customers, demonstrating your ability to engage with people from all walks of life.
Your interactions will include phone, email, and face-to-face communication. You will ask questions to understand clients' projects, take quotation inquiries, develop rapport, and upsell where possible. You should be able to think on your feet and demonstrate sound knowledge when needed.
They seek someone proactive who genuinely wants their customers to leave satisfied. You will be rewarded for your efforts with an excellent bonus scheme, and the company encourages career progression.
If you think you meet the above requirements, then apply now!
#J-18808-Ljbffr