As a Customer Service Administrator, you'll be responsible for :
* Providing high-quality care to our customers and a first class administration service to our customer service team
* Answering calls politely and professionally
* Meet our customers' needs
* Building strong working relationships with the clients and contractors who call us
* Handling complaints, distributing post, looking after filing, managing meeting room bookings
* Creating letters, emails, reports and spreadsheets
You'll need lots of previous administration experience in a similar environment, along with exceptional attention to detail, and a friendly and professional approach to taking calls. Strong communication skills are just as important and you'll be comfortable using MS Office software while also learning to use a range of other IT systems.
Customers. Homes. Lifestyle. At Robertson Residential Group, we see them our way. We're open enough to understand what really matters. Honest enough to put our customers first, every time. Respectful enough to always think locally and create homes that work for everyone. Join us and you'll join the UK's largest family-owned construction, infrastructure and support services businesses. And as Customer Service Administrator, you'll be part of a team that's doing incredible things - for ourselves, for the communities we support, and for a truly sustainable future.