Job Description
* To provide the delivery of a high quality library service and carry out the day to day operation of library provision within designated areas.
* To provide excellent customer service, promote the aims of the library service and deliver a range of services and activities in accordance with Council Policy, Local Outcome Improvement Plan, Libraries Team Plan, and customer service standards.
Responsibilities
* Carry out the daily operations of the library, to deliver a quality, customer focussed service.
* Support users to acquire information, ICT handling and digital skills
* Deliver evolving programmes of activity which attract and meet the needs of the local community and links to the outcomes set out in the Libraries Team Plan.
* Comply with the financial and administrative procedures of the Council
* Participate in training and development opportunities on an ongoing basis.
* Ensure the general security of the building and the necessary level of health and safety.
The Individual
* Experience of delivering services to a range of audiences
* Experience of working within a team in a customer focussed environment
* 3 National 5 qualifications or equivalent or equivalent experience
* Proven ICT skills – (if not already held it will be a condition of employment that ICDL training is undertaken)
* Excellent communication skills
* Excellent team working skills with the ability to work collaboratively and co-operatively with colleagues
* Ability to work unsupervised and use own initiative
* Ability to deliver a range of activities to specific audiences EG Bookbug, Digital events, Reminiscence sessions
* Ability to encourage and support individuals to achieve their goals
* Excellent ICT skills and enthusiasm for keeping up to date with new technology
* Experience of communicating effectively with a variety of people including children, teenagers and adults.
* Ability to enthuse all age groups about books, reading, information and library service provision.
* Ability to problem solve
* Ability to empathise and support the more vulnerable in our communities
* Physically able – bending, stretching, lifting, aids or adaptations can be considered
* Ability to work flexibly, across multiple locations, to meet the needs and demands of the service.
* Required to work evenings and weekends on a rota basis.
Temporary appointment until 30 June 2025
Closing Date: 14 February 2025
Starting Salary: £24,995.10 (pro rata)
£13.26 per hour
13 Hours per week (timetabled hours include Saturday mornings)
Proposed Interview Date: week commencing 24th February 2025
For further information please contact:
Pamela Findlay, Senior Library & Information Officer, telephone, email pamela.findlay@moray.gov.uk.
OR
Philip Davidson, Operations Librarian, telephone, email philip.davidson@moray.gov.uk