Job Title: Customer Service Administrator
Hours: Monday to Friday, 8:30am - 5:30pm
* Competitive salary up to £30,000
* Opportunity to progress within a growing company
Responsibilities:
* Delivering an industry-leading customer experience with excellent service
* Managing incoming customer telephone and email enquiries, being the first point of contact for customer queries
* Creating, delivering, and following up on customer quotations
* Negotiating the commercial aspects of proposed solutions with customers, aiming to secure orders
* Ensuring availability of equipment, processing and sending order confirmations to customers
* Creating customer contracts and coordinating the timely delivery of solutions
* Collaborating closely with field sales to identify and follow up on potential opportunities
* Managing relationships with key clients
Candidate Requirements:
* Previous experience as a hire controller or in quoting is beneficial
* Strong commercial awareness and negotiation skills
* Excellent interpersonal skills, both independently and as part of a team
* Meticulous attention to detail
* Excellent time management and organisational skills, with the ability to prioritise tasks effectively
If you are interested in this opportunity, please contact Adecco Aylesbury or apply via this job site.
Adecco is committed to diversity and inclusion. We support candidates of all backgrounds and abilities throughout the recruitment process. If you require reasonable adjustments, please let us know. We are an equal opportunities employer.
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