Job Description
Customer Success Manager (Start-up) - London - SaaS - AI Driven Solution
Dynamic and rapidly growing SaaS company focused on building Artificial General Intelligence that transform how businesses operate. With a commitment to innovation and a world-class team, we are on a mission to eliminate menial tasks and empower people to work more creatively.
About the company:
* A leader in AI and automation, committed to reshaping the workforce.
* Values a culture of extreme velocity, ownership, and innovation.
* Focused on building collaborative relationships between humans and AI.
About the Role:
* Drive customer success outcomes and deliver value through AI products and services.
* Ensure a seamless onboarding experience for new customers.
* Collaborate closely with customers to understand their strategies and provide strategic guidance.
* Partner with senior leadership to enhance customer health and retention.
* Serve as a vital link between customers and the product team, influencing product development.
About You:
* Exceptional communication and relationship-building skills.
* High empathy and a genuine passion for customer satisfaction.
* Proactive attitude with strong analytical and creative problem-solving abilities.
* Resourceful and adaptable in fast-paced environments.
* Structured and organised, with a keen attention to detail.
* Experience in a Sales Enablement SaaS company, that has a fast-growth setting.
Package:
* Competitive salary up to £70,000, plus bonus.
* Five-day work week in London.
* Equity options as part of your package.
If you're ready to take your career to new heights and be part of a ground-breaking team, we want to hear from you!
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