Under the direction of the Registered Nurse, work with all members of the multidisciplinary team to contribute to the provision of the highest standards of patient care.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NCH&C’s Values and Behaviour Framework.
This job description is to be read in conjunction with the core skills list for this particular role.
Key Responsibilities:
1. To accurately and promptly carry out the instructions of the Registered Nurse (RN).
2. To carry out duties as specified within the Trust's Approved Core Task List for Clinical Support Worker (working within assessed competence).
3. To welcome patients, visitors, and relatives to the clinical area, providing assistance, support, and information where required, while being aware of barriers to effective communication and responding appropriately.
4. To answer the telephone, when necessary, in a polite and courteous manner, and respond appropriately within the remit, passing on enquiries to the Registered Nurse.
5. Take all reasonable steps to ensure the safe keeping of patients' property in accordance with the Trust policy.
6. Promote a professional, welcoming, and uncluttered environment, keeping all storage areas safe, clean, and tidy.
7. To ensure up to date with all mandatory training sessions (including, if appropriate, safeguarding and safeguarding supervision).
8. To have completed the Care Certificate or have relevant experience in a care setting.
9. Clinical duties to include patient hygiene - assisting patients with personal care.
10. Bowel and Stoma Care - to assist the RN with basic aspects of stoma care and reporting any abnormalities.
11. Assisting the RN with catheter care, changing bags, recording output, and reporting any abnormalities.
12. Ensuring patient physical comfort - reporting any signs of physical distress to the RN.
13. Nutrition - Assisting patients with the preparation of food and feeding where required, having an awareness of IDDSI and raising issues with the RN.
14. Clinical measurements - to assist with routine blood pressure and blood glucose monitoring.
15. Noting physiological and neurological observations following completion of Trust training.
16. To provide basic tracheostomy and airway support once assessed competent under the direction of an appropriate person.
17. Following successful completion of competency assessment, may perform 12-lead ECGs under the direction of the RN.
18. To prepare patient equipment, practice infection control, document and record patient details onto Trust electronic system, and answer telephone calls.
Do you have a passion for working with children and young people? An exciting opportunity has arisen within Respite Services at Norfolk Community Health & Care Trust. We are looking for a Clinical Support Worker to work at our site in Aylsham, which provides residential short breaks to children with complex health needs within a homely environment.
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
#J-18808-Ljbffr