Job Description
Meeting & Events Supervisor - Clayton Hotel Manchester Airport
We have an exciting opportunity for an experienced Meeting & Events Supervisor in the Clayton Hotel Manchester Airport.
With 365 bedrooms, 17 Meeting and Events rooms, our vibrant Aviator Bar and Grill Restaurant, this is a 24/7 property where you will never be bored!
This is a great chance for you to join the fastest growing hotel chain in the UK, with multiple new hotels in the pipeline and tons of developmental opportunities and extra benefits for all team members!
Key Duties and Responsibilities
* To assist with meeting rooms set-up and service when requested, ensuring all details are 100% accurate.
* Build a repport with potential clients to convert enquires into confirmed bookings.
* Build relationships with clients to encourage repeat business.
* Co-ordinate event bookings, ensuring effective verbal and written communication with clients at all times.
* Liase and communicate with internal staff as well as external suppliers as necessary to ensure efficient co-ordination of events.
* To offer the highest level of guest service in all Meeting & Events and Food & Beverage areas, ensuring the agreed standards are achieved at all times.
* To work as part of the team, being aware of colleagues and their needs, and being flexible with working hours.
* To promote sales within the department and across the hotel.
* To ensure that the M&E areas have safe working practices and that all spillages etc are tended to without delay.
* To ensure that you have an in-depth knowledge of your departments standard operating procedures, particularly room set ups.
Requirements:
* Experience working with customers
* An excellent command of the English language
* Excellent organisational skills
* Experience working in a fast-paced environment
* Be a strong team player
About our culture:
Dalata Hotel Group – Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy.
We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.
Dalata Hotel Group Plc is an Equal Opportunities Employer.
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