We are currently recruiting for an Insurance Administrator to join a well established insurance brokers in Warwick. This position is ideal for an Administrator with experience in insurance or financial services, who is proactive, tech-savvy, and has a passion for providing exceptional service in a fast-paced environment. It is a permanent role working Monday to Friday 9am-5pm and is offering a salary of £25,000 per annum.
As Insurance Administrator you will report into the Office Manager/ Managing Director and play a key role in assisting the day-to-day operations of the office and supporting the insurance broker team. Your main duties will include:
Administrative Support: Provide general administrative assistance to the team, including scheduling meetings, managing calendars, answering phone calls, and responding to client enquiries.
Document Management: Prepare, review, and process insurance documentation, including policies, quotes, and endorsements, ensuring accuracy and compliance with company standards.
Client Interaction: Act as the first point of contact for clients, responding to queries, providing updates on policy renewals, and assisting with any administrative tasks related to their accounts.
Data Entry & Record Keeping: Maintain and update client records in the company’s database, ensuring all information is accurate and up-to-date.
Correspondence & Communication: Prepare and send correspondence to clients, underwriters, and other stakeholders, including emails, letters, and memos.
Claims Support: Assist in processing claims by gathering necessary documentation and liaising with clients, insurance adjusters, and other relevant parties.
Office Operations: Ensure the smooth running of day-to-day office operations, including managing office supplies, coordinating mail, and supporting other staff members as needed.
Reporting: Assist in generating reports, summaries, and other documents related to insurance policies and client accounts for management review.
We are really keen to hear from applicants with the following skills and experience:
Previous experience working as an Administrator, preferably in an insurance or financial services environment.
Strong ability to prioritise tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment.
Excellent written and verbal communication skills, with a professional and client-focused approach.
Meticulous attention to detail, particularly when dealing with client data, documentation, and policy information.
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software or insurance-related software is preferred.
Ability to troubleshoot issues, resolve conflicts, and escalate matters as necessary to ensure customer satisfaction.
Please apply today or call us to discuss this Insurance Administrator role in more detail!
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy