Here at Cartrefi Cymru, we’re a Cooperative, which means putting people at the heart of our decision making and support. Our colleagues, the people we support, and members of our community contribute to how we build community as one of Wales largest support providers. With a new opportunity to join us as a Service Manager you can play a part in this. We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community. We want to work with the best people with the best skills and who demonstrates our values and are committed to making everyday remarkable. Location: You'll be covering services in Rhoose, Cowbridge & Ogmore-by-Sea Hours: 37 Salary: £32,669pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile Contract: Permanent Interviews: We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity What you'll be doing: As Service Manager with Cartrefi you’ll be responsible for the day-to-day operation and management of the support service as well as proactively engaging with the continued development of the service. You’ll provide motivational leadership and direction to your team, enabling them to provide quality, person centred support to the people we support. You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action. You’ll carry out frequent reviews of the support requirements provided, including service delivery plans, support plans, progress log and risk assessments following the principles and practices of person-centred and relationship-centred Active Support. You’ll manage a team of support workers with responsibility for all aspects of team management and development as well as encouraging and coaching them to creatively problem solve and develop. Above all else your focus will be on achieving the highest levels of support and independence for the people we support to make everyday remarkable. Who we're looking for: We’d love to hear from you if you have: • experience supporting people with learning difficulties in a social care setting • Level 5 qualification in Health and Social Care (or actively working towards) • a strong caring nature to support others to live an enriched life and fulfil their potential • effective communication and the ability to influence others • a working knowledge and understanding of the Care Council for Wales Code of Practice • flexibility to work shifts and provide cover as required • a drivers licence and happy to travel for meetings and training. It’s not just what you do, it’s how you do it — we’re looking for someone who can believe and demonstrate our values every day. Our Rewards • Excellent training and development opportunities to achieve qualifications • 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave • Benevolent Fund, confidential financial wellbeing resource available to our colleagues • Long term service awards • Access to online shopping discounts and benefits platform • 24 hour access to our Employee Assistance Programme • Eligibility for Blue Light discount card • And much much more… Our Mission To build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. Our Values We’ve made a promise to the people we support, setting out our commitments to them and how they can expect to be supported, our values include: Honesty Trust Kindness Respect Wellbeing Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.