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Client:
Philema Hospitality Management Enterprise
Location:
Plymouth, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
3d91c68356c4
Job Views:
7
Posted:
21.03.2025
Expiry Date:
05.05.2025
Job Description:
Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly known as ‘the Enchanted Place on the Hill’.
Home to the award-winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant.
Employee Benefits
* Tronc / Service charge (Food & Beverage Departments only)
* Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
* 20% discount on Fistral Spa & Gaia Spa treatments
* 25% discount on food & beverage throughout the hotels and restaurants
* 50% discount on bed & breakfast stays throughout the hotels
* Friends & Family rates across the group
Key Attributes
* Immaculate personal presentations and standards
* Attention to detail and the ability to forward think
* Strong Team Player
* Can remain calm under pressure and smile even in the toughest situations
Role & Responsibilities:
* To ensure all of our guests receive a warm welcome and are treated to the utmost hospitality and care during their stay with us – we aim to provide an unforgettable experience.
* To ensure all complaints are minimized and handled professionally as in accordance with our policies.
* To supervise & manage the Restaurant team in line with company policies and manuals.
* Work with the head chef and restaurant manager to maximize sales performance and achieve sales in line with targets.
* Ensure effective control of stock and staff costs.
* To follow all hotel policies as outlined in your training manual.
* Ensure service of food and drinks is done quickly and efficiently, meeting our standards.
* Ensure your team are trained and effective in their roles.
* Ensure menu training is carried out as per release of new menus.
* Ensure that relevant admin is carried out within department to meet business needs.
* Ensure that you are employing relevant staff for the department and following correct recruitment and induction procedures.
* Keep up to date with current promotions and new products.
* Make guests aware of offers on our great food and drink range.
* To assist in any function or events set ups in accordance with procedures.
* To maintain exemplary billing systems and obtain all payments from guests in accordance with company policy, and the accurate accounting and processing of all reception sales.
* To observe and comply with cleaning rotas, health and safety, food and hygiene regulations.
* To ensure service meets the standards to maintain and achieve relevant awards.
* Ensure high standards of financial and reporting diligence in accordance with company policy.
* To ensure good working relationship with all other departments and communicate information throughout the hotel.
* To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
* All other duties as required.
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Created on 21/03/2025 by TN United Kingdom
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