Job summary This is a new and exciting role at the Hospice. We are seeking a dynamic and strategic Senior Fundraising Manager to lead and inspire our wonderful fundraising team to achieve ambitious income targets. This role involves managing and tracking income against targets, driving individual KPI achievements and overseeing day-to-day fundraising operations, including the provision of leadership and support for event fundraising initiatives. The Senior Fundraising Manager will also work closely with the Head of Income Generation to develop and nurture corporate partnerships and major donors. You will have several years experience of fundraising, with a proven track record of building and developing high value, long-term partnerships and securing sustainable income from multiple streams. You will also have exceptional communications skills and the ability to enthuse and motivate your team, fostering a culture of innovation, collaboration and excellence. If you are interested in using your exceptional experience of charitable fundraising, along with your proven leadership and management skills, to develop and deliver our fundraising strategy in support of our much loved hospice, we would love to hear from you. Main duties of the job Reporting to the Head of Income Generation, the Senior Fundraising Manager is responsible for the day to day management of the fundraising team of the Hospice, fostering a culture of innovation, collaboration and excellence and inspiring the team to achieve challenging income targets. The post holder will ensure income is tracked against targets and will drive individual KPI achievements. The role will work closely with the Head of Income Generation to develop and nurture corporate partnerships and Major Donors. About us The Shakespeare Hospice, based in Stratford upon Avon, offers a diverse range of services to patients, and their families/ carers across South Warwickshire and surrounding areas. The Hospice is not just about end-of-life care, we provide support and compassion alongside our patients and their families throughout their journey from diagnosis through to treatment, and survivorship. Patients and their families can access one or more specialised services; day hospice, hospice at home, adult and childrens counselling for pre and post bereavement, transitional care for terminally ill 16 24 year olds, and provide spiritual, emotional, and complementary therapies. We pride our offer as one that is all inclusive and embraces not only the patient but their complete support system, family and loved ones. Date posted 29 January 2025 Pay scheme Other Salary £40,000 to £45,000 a year depending on experience Contract Permanent Working pattern Full-time, Flexible working Reference number B0005-25-0001 Job locations Church Lane Shottery Stratford-upon-avon Warwickshire CV37 9UL Job description Job responsibilities Job Summary Reporting to the Head of Income Generation, the Senior Fundraising Manager is responsible for the day to day management of the fundraising team of the Hospice, fostering a culture of innovation, collaboration and excellence and inspiring the team to achieve challenging income targets. The post holder will ensure income is tracked against targets and will drive individual KPI achievements. The role will work closely with the Head of Income Generation to develop and nurture corporate partnerships and Major Donors. Key responsibilities Team Management To provide strategic guidance, support and management to the fundraising team, ensuring income targets are met or exceeded through effective planning, innovation, and collaboration. The Senior Fundraising Manager will lead key income generation initiatives, nurture corporate partnerships, and support the development and execution of fundraising events, while fostering a high-performing team culture. Support the Head of Income Generation in the leadership of the Income Generation team. Provide day to day management, coaching support and development to the fundraising team, ensuring that clear team and individual objectives are in place and providing guidance to ensure targets are met. Conduct regular performance reviews, setting individual KPIs and supporting fundraisers to meet and exceed their income targets. Manage staff performance and support staff development needs. Foster a collaborative and high-performing team culture, encouraging professional growth and recognising achievements. Support the Head of Income Generation in the leadership of the Income Generation team, providing day-to-day management, coaching, and development for fundraisers. Set clear team and individual objectives, conducting regular performance reviews and ensuring KPIs are met or exceeded. Foster a collaborative and high-performing team culture, encouraging professional growth, recognising achievements, and addressing development needs. Manage staff performance, providing constructive feedback and support as required. Income and Target Management Manage team performance against income targets, implementing strategies to ensure consistent goal achievement. Monitor fundraising progress, leveraging data analytics to identify trends and opportunities. Prepare detailed reports on income performance, providing insights and recommendations to the Head of Income Generation. Evaluate individual and team performance, adjusting strategies to optimise results. Manage team performance against income targets, implementing strategies to ensure goals are consistency met or exceeded. Monitor fundraising progress, using strategic and analytical skills to identify trends. Provide reports to the Head of Income Generation on income performance, making recommendations for improvement where appropriate. Evaluate individual and team performance, adjusting strategies as required to optimise fundraising efforts. Corporate Partnerships Develop and nurture corporate partnerships, providing strategic guidance and support to secure sustainable income. Research and design mutually beneficial corporate offers to attract new partnerships. Identify, cultivate, and secure new corporate funding opportunities, diversifying income streams. Maintain strong relationships with existing corporate partners, ensuring high engagement and long-term support. Develop and nurture corporate partnerships to drive income, with strategic support and guidance from the Head of Income Generation. Research and develop a strong, mutually beneficial, offer to corporates. Work to identify, cultivate and secure new corporate funding opportunities to diversify income streams. Maintain strong relationships with existing corporate partners to ensure high levels of engagement and long-term support. Events Fundraising Support Provide guidance and support to the Community and Events Fundraiser, ensuring effective planning, organisation, and delivery of fundraising events. Collaborate with the fundraising team to enhance event strategies, secure sponsorship opportunities, and drive participation. Ensure a seamless and engaging experience for event participants and community fundraisers, fostering long-term donor retention. Provide leadership and support to the Community and Events Fundraiser to ensure that fundraising events are effectively planned, organised and delivered to achieve maximum income generation potential. Collaborate with the fundraising team to enhance event strategies, identify sponsorship opportunities and drive participation. Ensure a seamless experience for event participants and community fundraisers, contributing to effective donor engagement and retention. Operational Support and Compliance Oversee compliance with all relevant legislation and codes of practice, including the Fundraising Regulators Code, Charity Commission guidelines, GDPR, and The Gambling Commission. Support the Head of Income Generation in the annual budget-setting process and ongoing budget management. Prepare and present timely reports, insights, and advice on income generation to the Chief Executive, Income Strategy Committee, and Board of Trustees. Represent the organization professionally at external events, enhancing its profile and reputation. Oversee fundraising operations to ensure that all fundraising activities are compliant with the highest professional and ethical standards, best practice and all relevant codes of practice and legislation (e.g. the Fundraising Regulators Code of Fundraising Practice, The Gambling Commission, Data Protection and the Charity Commission). In conjunction with the Head of Income Generation, support the annual budget setting process and the ongoing management and monitoring of fundraising budgets. Support the Head of Income Generation with the preparation and presentation of timely reports, information and advice on income generation matters to the Chief Executive, Income Strategy Committee (ISC) and Board of Trustees, as required. Professionally represent the organisation both internally and externally to positively maintain and enhance the profile and reputation of The Shakespeare Hospice. Data-Driven Strategy Use data analytics to monitor fundraising performance, participant engagement, and donor behaviours. Evaluate event outcomes and apply insights to improve planning and strategy. Maintain accurate records of activities, participants, and outcomes in systems such as NXT and Enthuse. Key Responsibilities Senior Manager As a member of the leadership team, develop an understanding of the remits and responsibilities of other senior colleagues and interdepartmental dependencies. Take the lead, as appropriate, in the absence of colleagues. Attend Income Strategy Committee meetings as required Participate in the Hospice on-call rota. Take part in the hospice locking /securing of the building rota. Represent the Hospice at appropriate events, both internal and external, at the discretion of the CEO. Participate in other duties as required of Senior Managers. Other Participate in the annual appraisal programme. Adhere to all Hospice policies and procedures. Maintain high professional standards and continuing professional development. Complete mandatory and relevant training as identified with the Chief Executive Promote the work of the Hospice, reflecting the vision and values. To undertake any other duties commensurate with the post and as requested by the Chief Executive. This job description is subject to periodic review in negotiation with the post holder and may be revised/updated as service requirements change and develop. Job description Job responsibilities Job Summary Reporting to the Head of Income Generation, the Senior Fundraising Manager is responsible for the day to day management of the fundraising team of the Hospice, fostering a culture of innovation, collaboration and excellence and inspiring the team to achieve challenging income targets. The post holder will ensure income is tracked against targets and will drive individual KPI achievements. The role will work closely with the Head of Income Generation to develop and nurture corporate partnerships and Major Donors. Key responsibilities Team Management To provide strategic guidance, support and management to the fundraising team, ensuring income targets are met or exceeded through effective planning, innovation, and collaboration. The Senior Fundraising Manager will lead key income generation initiatives, nurture corporate partnerships, and support the development and execution of fundraising events, while fostering a high-performing team culture. Support the Head of Income Generation in the leadership of the Income Generation team. Provide day to day management, coaching support and development to the fundraising team, ensuring that clear team and individual objectives are in place and providing guidance to ensure targets are met. Conduct regular performance reviews, setting individual KPIs and supporting fundraisers to meet and exceed their income targets. Manage staff performance and support staff development needs. Foster a collaborative and high-performing team culture, encouraging professional growth and recognising achievements. Support the Head of Income Generation in the leadership of the Income Generation team, providing day-to-day management, coaching, and development for fundraisers. Set clear team and individual objectives, conducting regular performance reviews and ensuring KPIs are met or exceeded. Foster a collaborative and high-performing team culture, encouraging professional growth, recognising achievements, and addressing development needs. Manage staff performance, providing constructive feedback and support as required. Income and Target Management Manage team performance against income targets, implementing strategies to ensure consistent goal achievement. Monitor fundraising progress, leveraging data analytics to identify trends and opportunities. Prepare detailed reports on income performance, providing insights and recommendations to the Head of Income Generation. Evaluate individual and team performance, adjusting strategies to optimise results. Manage team performance against income targets, implementing strategies to ensure goals are consistency met or exceeded. Monitor fundraising progress, using strategic and analytical skills to identify trends. Provide reports to the Head of Income Generation on income performance, making recommendations for improvement where appropriate. Evaluate individual and team performance, adjusting strategies as required to optimise fundraising efforts. Corporate Partnerships Develop and nurture corporate partnerships, providing strategic guidance and support to secure sustainable income. Research and design mutually beneficial corporate offers to attract new partnerships. Identify, cultivate, and secure new corporate funding opportunities, diversifying income streams. Maintain strong relationships with existing corporate partners, ensuring high engagement and long-term support. Develop and nurture corporate partnerships to drive income, with strategic support and guidance from the Head of Income Generation. Research and develop a strong, mutually beneficial, offer to corporates. Work to identify, cultivate and secure new corporate funding opportunities to diversify income streams. Maintain strong relationships with existing corporate partners to ensure high levels of engagement and long-term support. Events Fundraising Support Provide guidance and support to the Community and Events Fundraiser, ensuring effective planning, organisation, and delivery of fundraising events. Collaborate with the fundraising team to enhance event strategies, secure sponsorship opportunities, and drive participation. Ensure a seamless and engaging experience for event participants and community fundraisers, fostering long-term donor retention. Provide leadership and support to the Community and Events Fundraiser to ensure that fundraising events are effectively planned, organised and delivered to achieve maximum income generation potential. Collaborate with the fundraising team to enhance event strategies, identify sponsorship opportunities and drive participation. Ensure a seamless experience for event participants and community fundraisers, contributing to effective donor engagement and retention. Operational Support and Compliance Oversee compliance with all relevant legislation and codes of practice, including the Fundraising Regulators Code, Charity Commission guidelines, GDPR, and The Gambling Commission. Support the Head of Income Generation in the annual budget-setting process and ongoing budget management. Prepare and present timely reports, insights, and advice on income generation to the Chief Executive, Income Strategy Committee, and Board of Trustees. Represent the organization professionally at external events, enhancing its profile and reputation. Oversee fundraising operations to ensure that all fundraising activities are compliant with the highest professional and ethical standards, best practice and all relevant codes of practice and legislation (e.g. the Fundraising Regulators Code of Fundraising Practice, The Gambling Commission, Data Protection and the Charity Commission). In conjunction with the Head of Income Generation, support the annual budget setting process and the ongoing management and monitoring of fundraising budgets. Support the Head of Income Generation with the preparation and presentation of timely reports, information and advice on income generation matters to the Chief Executive, Income Strategy Committee (ISC) and Board of Trustees, as required. Professionally represent the organisation both internally and externally to positively maintain and enhance the profile and reputation of The Shakespeare Hospice. Data-Driven Strategy Use data analytics to monitor fundraising performance, participant engagement, and donor behaviours. Evaluate event outcomes and apply insights to improve planning and strategy. Maintain accurate records of activities, participants, and outcomes in systems such as NXT and Enthuse. Key Responsibilities Senior Manager As a member of the leadership team, develop an understanding of the remits and responsibilities of other senior colleagues and interdepartmental dependencies. Take the lead, as appropriate, in the absence of colleagues. Attend Income Strategy Committee meetings as required Participate in the Hospice on-call rota. Take part in the hospice locking /securing of the building rota. Represent the Hospice at appropriate events, both internal and external, at the discretion of the CEO. Participate in other duties as required of Senior Managers. Other Participate in the annual appraisal programme. Adhere to all Hospice policies and procedures. Maintain high professional standards and continuing professional development. Complete mandatory and relevant training as identified with the Chief Executive Promote the work of the Hospice, reflecting the vision and values. To undertake any other duties commensurate with the post and as requested by the Chief Executive. This job description is subject to periodic review in negotiation with the post holder and may be revised/updated as service requirements change and develop. Person Specification Qualifications Essential Relevant fundraising qualification or qualified through experience Evidence of continuing professional development Desirable Institute of Fundraising member, with Certificate in Fundraising Experience Essential Experience, knowledge & skills Minimum of 3 years experience in fundraising or a similar sector, with at least 2 years in a managerial role Up to date advanced knowledge of charitable income generation across a range of fundraising channels Experience of managing relationships with key stakeholders to deliver fundraising objectives Ability and knowledge to assess, develop and implement effective fundraising strategies to achieve significant income activity Familiarity with event planning, logistics and income generation strategies Knowledge of relevant fundraising regulations and best practice Experience of leading, managing and motivating a team Experience of budget management Good project management skills with the ability to oversee multiple projects both small and large as well as established work streams Strong written, verbal and presentation communication skills with the ability to build relationships with and influence a wide range of stakeholders at all levels Excellent planning, coordination and prioritisation skills, with the self-driven ability to undertake various tasks simultaneously, flexibly and work against tight deadlines Strong IT skills, including experience of using and managing a CRM system Personal Qualities Demonstrates integrity and commitment to the organisations vision, values and mission Proactive and resourceful in overcoming challenges Energy, drive, enthusiasm and resilience ability to deliver under pressure Driven by the challenge of meeting and exceeding income targets and KPIs Strategic thinker with strong analytical and problem solving skills Collaborative and supportive, with a passion for team success People-oriented and compassionate Commitment to self-development and own learning A willingness to work flexibly outside of normal working hours, as required Other Job Requirements Car driver / access to independent transport Person Specification Qualifications Essential Relevant fundraising qualification or qualified through experience Evidence of continuing professional development Desirable Institute of Fundraising member, with Certificate in Fundraising Experience Essential Experience, knowledge & skills Minimum of 3 years experience in fundraising or a similar sector, with at least 2 years in a managerial role Up to date advanced knowledge of charitable income generation across a range of fundraising channels Experience of managing relationships with key stakeholders to deliver fundraising objectives Ability and knowledge to assess, develop and implement effective fundraising strategies to achieve significant income activity Familiarity with event planning, logistics and income generation strategies Knowledge of relevant fundraising regulations and best practice Experience of leading, managing and motivating a team Experience of budget management Good project management skills with the ability to oversee multiple projects both small and large as well as established work streams Strong written, verbal and presentation communication skills with the ability to build relationships with and influence a wide range of stakeholders at all levels Excellent planning, coordination and prioritisation skills, with the self-driven ability to undertake various tasks simultaneously, flexibly and work against tight deadlines Strong IT skills, including experience of using and managing a CRM system Personal Qualities Demonstrates integrity and commitment to the organisations vision, values and mission Proactive and resourceful in overcoming challenges Energy, drive, enthusiasm and resilience ability to deliver under pressure Driven by the challenge of meeting and exceeding income targets and KPIs Strategic thinker with strong analytical and problem solving skills Collaborative and supportive, with a passion for team success People-oriented and compassionate Commitment to self-development and own learning A willingness to work flexibly outside of normal working hours, as required Other Job Requirements Car driver / access to independent transport Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Shakespeare Hospice Address Church Lane Shottery Stratford-upon-avon Warwickshire CV37 9UL Employer's website https://www.theshakespearehospice.org.uk (Opens in a new tab)