Countess of Chester Hospital NHS Foundation Trust
You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service in order to lead the Secretarial Team and deliver excellent Secretarial Support to the Department and Management Team. The post holder will be accountable to the Assistant Service Manager.
You will be responsible for dealing with all correspondence, telephone and personal enquiries relating to the Department, requiring you to take accurate, detailed messages. You will communicate these effectively with the appropriate level of urgency to other team members and take appropriate action when needed e.g. when taking urgent messages, analyse the situation and surroundings.
Main duties of the job
* You will ensure that all referrals and test results are received by the appropriate consultant/practitioner, with referral letters being date stamped and then logged within 48 hours of receipt by the Trust.
* You will be proactive in remaining proficient in the collection and processing of direct dictation or audiotape transcription, ensuring all correspondence is checked by the author before distribution and that all correspondence is signed off from Medisec without delay.
* You will deal with incoming mail and distribute for action as appropriate, ensuring a comprehensive filing system of general information is maintained.
* You will be responsible in maintaining a good understanding of the standard clerical procedures associated with admissions/appointments, liaising with these teams as necessary and ensuring all urgent and soon appointments are dealt with appropriately.
About us
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership.
Job responsibilities
See Job Description for further details.
Person Specification
Qualifications
* NVQ 3 or equivalent
* GCSE standard (English) or equivalent
* RSA Typing III
* Audio/ Short hand typing qualification
* AMSPAR Medical Secretarial Diploma or equivalent
Knowledge and Experience
* Touch typist
* Recent and relevant secretarial experience
* Knowledge of full range of secretarial duties
* Knowledge of Microsoft Office Packages
* Experience as a medical secretary in a healthcare setting
* Experience of first line management/supervision
* Knowledge/ experience of specific patient administration systems
* Knowledge of Medical Terminology
* Knowledge of NHS or other health/social care settings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Countess of Chester Hospital NHS Foundation Trust
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