We’re Point 13, a recruitment advertising and social media marketing agency that has proudly delivered a client-first service since 2006. We’re a small yet mighty team that collectively generated a turnover in excess of £6.8m in 2024. With over 300 active clients, we’re proud to work with a diverse portfolio spanning multiple industry sectors, from education and not-for-profit to SMEs and blue-chip companies. We promote a workplace where you can be yourself and achieve success based on merit. We’re here to ensure clients get the most out of their recruitment marketing - enabling them to hire world-class talent and take their organisations to the next level. Now we want you to play a central role in our future. In this key role, we’ll look to you to nurture and grow a significant portfolio - everything from relationship management to strategy to administration, so you’ll require flexibility and a good degree of ambition. Closely supporting our Sales Director, you will: Work with a nominated client portfolio to fulfil their recruitment advertising requirements, including advert fulfilment, media research and invoicing. Develop strong relationships with our clients, ensuring they know they are valued and respected. Identify opportunities to increase revenue by cross-selling, upselling, and promoting new services. Consider current approaches and ensure they’re suited to market conditions. Monitor client retention, ensuring dormant clients are identified, engaged, and reactivated through active outreach. Oversee billing and invoicing for your assigned portfolio. Play a key role within the Administration team, proofreading and posting jobs, running reports, and performing data-entry tasks. To shine in this role, you will have: A proven ability to advise and guide clients in a growth and retention environment. A creative approach and a strong focus on solutions. A deep commitment to doing the best for your clients. Considerable commercial acumen. Excellent interpersonal, organisational and time management skills. Strong organisation and time management skills. Experience in either a sales or customer service setting. A strong command of the English language. Knowledge of the recruitment landscape and/or the education sector (desirable). Benefits: Commission earnings from your first day. Performance-related bonuses. Hybrid working (Tue, Wed & Thu office-based; Mon & Fri home-based). Flexible working hours. Up to 28 days’ annual leave plus bank holidays. A unique office environment in our converted chapel. Free parking. A climate-positive workforce. Staff reward days. Childcare vouchers. Cyclescheme. Next steps … We offer a friendly, casual working environment while maintaining a steely determination to excel in everything we do. If you have the skills we need and believe we’re the right fit for you, please click apply, and you’ll be taken to our website to learn more.