About you You will have\: Previous retail industry/customer services experience A desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines. A passion and energy to provide inspirational, authentic and personalised customer service An approachable and friendly personality Confidence in speaking to customers, get to know them and understand their needs to best cater to them Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. Proof of right to live and work in the country Position Summary: Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. A custom-fit philosophy extends to Clinique Colour, which opens all skin types and tones to the joy of possibilities. Grounded in the latest science, Clinique continually revisit and evaluate how they formulate products. Proudly allergy-tested and 100% fragrance-free, to make every day a great skin day. If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. As one of our talented Counter Managers, you will be passionate about beauty, creating an exceptional customer experience making your client feel Valued, Respected, Connected, and Confident while selling our market-leading products across our Skincare, Makeup, and Fragrance. With your passion for people, our company, and our products, you will ensure that each customer has a unique and inspirational in-store experience that educates, inspires, and delights them. While working with and supporting the rest of your dynamic team, you will help create a visually appealing shopping environment by maintaining high standards of visual merchandising. To support you within this role, we will invest in your development and give you the tools needed to succeed. Compensation and Benefits Competitive industry salary Commission scheme eligibility Annual Leave & Family Leave Product discount/Staff Product Concession monthly credit spend allowance Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme) Benefits platform with exclusive discounts and offers Work Life Connections – Employee Assistance Programme Extensive Training & development offering I,D&E STATEMENT The Estée Lauder Companies’ collective vision is to be the most inclusive and diverse beauty company in the world, and to be both the employer of choice for diverse talent and the brand of choice for our global consumers. We are a people first company, respecting and caring for our employees, communities, and consumers. With consumers in approximately 150 countries and territories, and 70 languages at the point of sale in the UK & Ireland, it is essential that we continue to have a diverse workforce that understands local relevance and the changing beauty needs of all our global consumers