SUMMARY OF THE POST:
Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers.
Duties and Responsibilities:
To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme
Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed
To adhere to all of the Care Support policies and procedures
To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condition or circumstances
To help manage the staff rota on a weekly basis, ensuring that sufficient staff are on site to fulfil the needs of all of our customers
To partake in Needs Assessments, Risk assessments and Support Planning, identifying customers needs, goals and aspirations
Participate in the delivery of the On Call rota of the service
Where required, top deliver effective, outcome-based reabling care and support
To monitor and measure the progress of attaining outcomes and reabling goals with...