Advisor - Enquiries, Advice and Guidance
Are you a people-person with a knack for clear communication and efficient multitasking?
Plumpton College is seeking an Enquiries, Advice, and Guidance Adviser who is passionate about delivering excellent customer service. You’ll play a vital role in guiding prospective students and providing them with accurate, friendly, and timely information about our college offerings.
Why Join Us?
* Engaging Environment: Be the first point of contact for students, parents, and schools, creating lasting impressions.
* Team Culture: Join a supportive team that values ambition, professionalism, and continuous learning.
* Professional Development: Enjoy ongoing training to advance your skills and career with us.
What You’ll Do:
* Answer enquiries across multiple platforms – in person, by phone, and online.
* Provide detailed information on admissions, fees, and available courses.
* Support our admissions team, ensuring applicants experience a smooth journey through our processes.
* Collaborate with internal teams and attend college events as our ambassador.
What You’ll Need:
* Experience in high-volume customer service.
* Strong organizational skills with the ability to meet deadlines in a fast-paced environment.
* IT proficiency, including Microsoft Office and database management.
* Flexible work approach, including occasional evenings and weekends.
Why Plumpton College?
Join a college that’s ambitious, supportive, and dedicated to excellence in everything we do.
Here’s what you’ll get by joining our team:
* A competitive salary, up to 26 days annual leave + bank holidays (pro rata), up to 5 efficiency days at Christmas.
* Membership in the Local Government Pension Scheme.
* Access to Continuous Professional Development opportunities.
* TOTUM card.
* Free onsite parking.
* Discounted Plumpton wine and staff discounts on Plumpton courses.
* Free eye tests.
* Free use of our onsite gym.
* Be part of an exciting phase in our growth, working alongside over 3,000 students, great facilities, and a team committed to continuous improvement.
* If you’re ambitious, progressive, and passionate about education, you’ll fit right in with our vibrant community. We are dedicated to making a positive impact on the next generation—and we want YOU to be part of that journey!
Take the next step in your career and join a team that’s all about creating opportunities for students to thrive. Apply today and be part of Plumpton College’s future!
#J-18808-Ljbffr