Randstad are looking for an experienced Call Handler to join a busy maintenance contractor based in Portsmouth on a fixed term contract Duties: Answering inbound calls from tenants and clients. Logging and scheduling repairs and maintenance requests. Liaising with engineers and contractors to coordinate appointments. Updating systems and ensuring accurate records are kept. Providing excellent customer service at all times. General Admin tasks Requirements: Previous experience in a call handling, customer service, or admin, ideally in a Maintenance/ Housing/ Construction role Good communication skills and a professional telephone manner. Ability to multitask and work under pressure. Basic IT skills for logging and updating records. If you’re looking for a stable, part-time role in a friendly team, apply today