VML Enterprise Solutions
Department: Consulting
Location: London, United Kingdom
Last Updated: 10/4/2024
Requisition ID: 8519
Who We Are:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.
Change Management & Enablement Consultant
The opportunity:
We are seeking a highly motivated and experienced Change Management and Enablement Consultant to join our growing team. In this role, you will play a crucial part in driving the successful adoption and utilization of new technologies and processes across our global organization.
What you’ll be doing:
Key Responsibilities:
1. Define User Roles: Develop clear and concise role profiles outlining responsibilities and system access needs for various user groups.
2. Conduct Needs Analysis: Lead use case analysis workshops to understand user needs, pain points, and desired outcomes.
3. Gather & Analyse Data: Design and analyse surveys to gather user feedback and measure adoption progress.
4. Develop Training Materials: Collaborate with subject matter experts (SMEs) to create engaging and effective training materials (e.g., presentations, guides, videos).
5. Deliver Training Programs: Facilitate engaging training sessions for end-users, tailoring content to different audiences and learning styles.
6. Manage Feedback & Communication: Collect, analyse, and distribute user feedback to relevant stakeholders. Provide regular progress updates, manage risks and issues, and ensure effective communication across the organization.
7. Maintain Program Governance: Contribute to program governance structures, including documentation, reporting, and stakeholder management.
What we want from you:
* Proven experience as a Change Management and Enablement Consultant or similar role.
* Strong understanding of change management principles and methodologies.
* Excellent communication, presentation, and facilitation skills.
* Experience in designing and delivering training programs.
* Strong analytical and problem-solving skills.
* Ability to work independently and as part of a team in a fast-paced environment.
* Willingness to travel to client sites within the UK and potentially within the EU.
What we can offer you:
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills.
AT VML Enterprise Solutions
Our Enterprise Solutions division houses strategic consultants, creative and technical architects, and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences.
We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, and Mercedes-Benz. Our reputation is based on our people, and we believe we have some of the best in the business.
At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward.
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