Operations Associate - AML/KYC Refresh Bromley, United Kingdom Job Description: Job Title: Operations Associate - AML/KYC Refresh Corporate Title: Officer Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us Location Overview: This is a full time, in office position in our bustling Bromley office, situated in one of London's greenest boroughs. Here you will find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organisation and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. The role will support the AML/KYC refresh as part of the annual refresh cycle. The associate will be responsible for the analysis and resolution of complex operations problems and will be a technical expert in KYC/CDD processes. The environment is constantly changing as new initiatives & systems are implemented and there will be the opportunity for the associate to contribute towards these exciting changes. As a technical expert, the associate will also help guide less experienced associates in resolving complex transactions and operational problems. Responsibilities: - You will conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines aligned to more complex jurisdictions and/or client structures - You will review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client. - You will liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfil refresh requirements. - You will perform client remediation/refresh through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all requirements are met. - You will ensure all jurisdictional regulatory requirements related to KYC are adhered to. - You will participate in internal/external Audits and Quality checks. What we are looking for: - Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience required - Documented experience performing in a process-oriented production environment that changes periodically - Familiar with MS Office Suite(Excel/Word/Outlook/Access). Skills that will help: - Working in a team environment would be a plus. - Meeting tight deadlines while ensuring data accuracy and integrity would be advantageous. - Working and executing with minimal supervision. - Excellent verbal and written communications skills. - Ability to organise work, prioritise tasks and handle multiple assignments simultaneously. Benefits of working at Bank of America UK - Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner. - Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons. - 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum - The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc. - Use of a flex fund to use towards benefits. - Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services - Ability to donate to charities of your choice directly through payroll and the bank will match your contribution. - Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions. - Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area. Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12.pdf). View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf). Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.