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Referral & Assessment Manager - South Wales, Llanelli
Client:
Swanton Care & Community Ltd
Location:
Llanelli
Job Category:
Other
EU work permit required:
Yes
Job Reference:
fb45e5d1ff43
Job Views:
6
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Job summary
To manage, co-ordinate and monitor all informal and formal referrals and expression of interest for services within allocated region/division. You will be employed on a hybrid basis and work in a specific region/division; however, you may also be expected to support in other regions/divisions when required.
Main duties of the job
* Monitoring current service vacancies and being aware of potential vacancies
* Developing a pipeline of referral approaches that promote our core services
* Monitoring & responding to referrals from various external sites and through direct contact
* Having access to relevant and up-to-date marketing packs for each service
* Maintaining a current tracking system to enable clarity of referrals
* Producing regular and timely reports on referral activity
* Co-ordinating internal referral meetings to ensure that the service team is best placed to welcome any new referral
* Leading assessments for new referrals, working alongside the service
* Completing and submitting the needs assessment, with relevant support package which includes costings
* Providing transition support when a new referral is confirmed to ensure that the service is able to deliver a smooth transition
* Building effective relationships with commissioners, stakeholders, and attendance at provider forums
* Seeking new opportunities to grow services including analysing referral data to understand any localised commissioning needs
* Enabling a solution-focused approach to referrals and transition to ensure all barriers to delivering new support are removed
* Ensuring that contract and agreement documentation is present for new referrals
About us
Here at Swanton, we are looking for people who share our ethos and are able to apply these to the work that they do. At the heart of our ethos are five values that underpin the PRIDE we take in our services: Potential, Responsibility, Integrity, Diversity, Empathy.
You will need to be adaptable and flexible with excellent communication skills and able to work as part of our team.
What we can offer:
* Refer a friend scheme - you will receive £400 each time a successful referral is made.
* Golden Hello - receive a £100 bonus if you complete your e-learning prior to your start date.
* Long service awards - we recognise your contribution to the team and award long service.
* Employee benefits app - stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.
* Pension and life cover - auto enroll into our pension scheme and entitled to the death in service benefit.
* Funded social care qualifications - earn whilst you learn! We aim to develop our own talent, giving you the opportunity to develop your career with Swanton.
* Trained mental health first aiders & EAP - free confidential access to a 24hr assistance program for counselling, advice, and support.
You will be required to undergo relevant pre-employment checks including an enhanced DBS check.
Person Specification
Personal Qualities
Essential:
* Ability to develop services.
* Proven management skills.
Desirable:
* Experience of working with different agencies.
* Professional registration.
Experience
Essential:
* Management experience gained in the social care sector including assessing individuals.
* Management of relationships and networking to promote services.
Desirable:
* Experience of working with LD, ASD conditions.
* RM experience.
* Experience of delivering learning/training.
Qualifications
Essential:
* Evidence of CPD.
Desirable:
* Management or training qualification.
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