Main area: Admin and Clerical
Grade: Band 2
Contract: 12 months (fixed term)
Hours: Part time - 22.5 hours per week (Mon - Fri 9.15 - 2.30)
Job ref: 350-CC6732723
Site: 5 Curzon Road
Town: Southport
Salary: £23,615 Per Annum
Salary period: Yearly
Closing: 10/11/2024 23:59
Interview date: 19/11/2024
Job overview
We currently have an opportunity for an Admin & Clerical person to join the Patient Flow Team based in the grounds of Southport Hospital. This is a busy role so we are looking for a flexible, enthusiastic team player with good interpersonal skills and an excellent telephone manner. Somebody who works well under pressure, understands the importance of prioritising their own workload to meet deadlines whilst working independently and as part of a busy team.
This is an exciting opportunity for somebody to gain valuable experience within the Health Care setting. This post is subject to a standard Disclosure and Barring Service (DBS) Check.
Main duties of the job
* The successful candidate will be required to possess good knowledge of verbal and written communication skills.
* Monitoring the Teams inbox on a daily basis.
* Uploading Referrals on a daily basis.
* Answering the telephone and escalating messages to team members.
* Liaising with care homes & hospitals including passing on patients' confidential information.
* Using EMIS for patients' documents retrieval.
* Printing, scanning, and photocopying.
* Stationery orders.
* Attending Team Huddles.
* Any Ad-Hoc Admin Duties.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together.
Detailed job description and main responsibilities
The successful applicant will need to have knowledge and be familiar with Microsoft Office. Previous experience of working in an office environment, data input skills, and the ability to prioritize own workload and work to defined timescales are essential. Previous experience within a healthcare environment would be desirable.
Person specification
Qualifications
* GCSE Grade A-C or equivalent.
* Working Knowledge of Microsoft Office.
Knowledge and experience
* Experience of working in a Busy Office Environment.
* Previous Clerical Experience.
* Experience / Knowledge of EMIS System.
* NHS Experience.
Skills
* Ability to plan, prioritise and schedule work.
* Effective communication and interpersonal skills.
* Ability to work with attention to detail.
* Ability to work effectively within teams.
* Ability to work on own initiative.
Values
* Accountability.
* Support.
* Responsive to service users.
* Engaging leadership style.
* Transparency and honesty.
* Discreet.
We celebrate diversity and promote equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification.
Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
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