Customer Team Member
Location: 2 Vernon Road, Holcombe Brook, Bury, BL8 4DD
Pay: £12.00 per hour
Contract: 16 hours per week + regular overtime, permanent, part time
Working pattern: 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. The role will also include working in our in-store bakery.
Full, paid training provided.
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
We’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
What you'll do
* Provide friendly and thoughtful service by responding to queries and championing Co-op products and Membership.
* Work together with your store colleagues to solve problems for customers and members.
* Ensure the store is safe and legal by keeping shelves stocked and maintaining accurate prices, dates, and temperatures.
* Help introduce new products and services, sharing experiences with your colleagues.
* Support your local community by getting involved in activities and events.
This job would suit people who have
* A genuine care for the needs of customers and members.
* Great people skills, with the ability to build positive relationships with customers and colleagues.
* A positive approach to change and problem solving.
* The flexibility to work a range of different shifts.
Why Co-op?
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends).
* A pension scheme with up to 10% employer contributions.
* Wagestream – a money management app giving you access to a percentage of your pay as you earn it.
* 31 days of holiday (including bank holidays, pro rata for part time colleagues).
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
* 24/7 employee assistance service.
* Full, paid training and dedicated support for your personal development and career progression.
* Rotas shared three weeks in advance and accessible on your phone.
* Cycle-to-work scheme.
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
#J-18808-Ljbffr