Description: Senior Lettings Administrator Work Pattern: Monday to Friday 09.00 - 5.30pm (2 days 9.00 - 5.00pm. Option of working 1 day per week from home Additional Benefits: Holiday Commission, 33 days paid Holiday (plus an extra day off for your birthday), Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, Paid entrance fees to charity events. Senior Lettings Administrator - The Job: Our customers’ experience starts with YOU In providing that personal, professional property maintenance advice, you help us make sure our landlords and tenants always get the best possible service Ensuring that all property management issues are dealt with effectively and efficiently and making sure that we are compliant and act within our own standard operating procedures Maintain our key register and help manage a database of contractors Build great relationships with our network of lettings offices and liaise and co-ordinate with them end of tenancy and pre tenancy work Resolving or escalating any issues promptly Training and mentoring others Senior Lettings Administrator - The Ideal Candidate: An ability to build great relationships with Landlords and Tenants alike Fantastic communication skills with a highly organised ability to prioritise what is most important Able to work under pressure and at pace A good knowledge of IT skills is essential as is a bright, enthusiastic "can do" attitude Our company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust, and respect. You too will need a great work ethic and matching values with heaps of positivity and energy. Previous experience within lettings or property management is essential Senior Lettings Administrator - What is in it for you? £25,100 Basic Salary 33 days paid Holiday, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme A company that values customers and colleagues alike (currently 4.8/5 on TrustPilot) A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%) Ongoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be" A company that embraces change and moves with the times Access to up-to-date company communication via social media and WhatsApp groups Being encouraged and sponsored to actively take part in charity and community events and really giving something back Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 17 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn