Job summary As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to. Monday 0:00 - 13:00, Tuesday 08:00 - 18:30, at Chartham Branch Wednesday 08:00 - 13:00, Thursday 08:00 - 13:00 & Friday 10:00 - 18:30 Main duties of the job Greeting patients and visitors warmly and professionally Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations Updating and maintaining patient records using our Emis software system Assisting patients with registration and any necessary paperwork Handling prescription enquiries and other administrative tasks Communicating effectively with medical staff and patients to ensure efficient service delivery Ensuring the reception area is clean, organised, and welcoming Adhering to confidentiality and data protection policies About us We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team. If you are interested in the role, please submit an application form. If your application is successful, you will be contacted to have a telephone interview with a view to being invited for a face-to-face interview with the Operations and HR Manager. We look forward to receiving your application and potentially welcoming you to our dedicated team. Date posted 20 February 2025 Pay scheme Other Salary £22,368.06 a year Contract Permanent Working pattern Full-time, Part-time Reference number A0461-25-0001 Job locations 1 Northgate Canterbury Kent CT1 1WL Chartham Surgery Parish Road Chartham Canterbury Kent CT4 7JU Blean Surgery 11 Tyler Hill Road Blean Canterbury Kent CT2 9HP Job description Job responsibilities Job Title: GP Receptionist Location: Northgate Medical Practice/Blean Surgery/Chartham Surgery Job Type: Full-time/Part-time About Us: We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team. Job Description: As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to: Greeting patients and visitors warmly and professionally Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations Updating and maintaining patient records using our Emis software system Assisting patients with registration and any necessary paperwork Handling prescription enquiries and other administrative tasks Communicating effectively with medical staff and patients to ensure efficient service delivery Ensuring the reception area is clean, organised, and welcoming Adhering to confidentiality and data protection policies Key Requirements: Previous experience in a receptionist or administrative role, preferably within a healthcare setting Excellent communication and interpersonal skills Strong organisational abilities with a keen eye for detail Proficiency in using computer systems and basic software applications Ability to work effectively in a fast paced environment and manage multiple tasks simultaneously Compassionate and patient focused attitude Flexibility to work varied shifts, including some evenings and weekends as needed Benefits: NHS Pension Scheme Training and professional development opportunities Supportive and collaborative work environment Job description Job responsibilities Job Title: GP Receptionist Location: Northgate Medical Practice/Blean Surgery/Chartham Surgery Job Type: Full-time/Part-time About Us: We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team. Job Description: As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to: Greeting patients and visitors warmly and professionally Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations Updating and maintaining patient records using our Emis software system Assisting patients with registration and any necessary paperwork Handling prescription enquiries and other administrative tasks Communicating effectively with medical staff and patients to ensure efficient service delivery Ensuring the reception area is clean, organised, and welcoming Adhering to confidentiality and data protection policies Key Requirements: Previous experience in a receptionist or administrative role, preferably within a healthcare setting Excellent communication and interpersonal skills Strong organisational abilities with a keen eye for detail Proficiency in using computer systems and basic software applications Ability to work effectively in a fast paced environment and manage multiple tasks simultaneously Compassionate and patient focused attitude Flexibility to work varied shifts, including some evenings and weekends as needed Benefits: NHS Pension Scheme Training and professional development opportunities Supportive and collaborative work environment Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Essential Experience of working in primary care Desirable Experience of working in primary care Person Specification Qualifications Essential GCSE grade A to C in English and Maths Experience Essential Experience of working in primary care Desirable Experience of working in primary care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Northgate Medical Practice Address 1 Northgate Canterbury Kent CT1 1WL Employer's website https://www.northgatemedicalpractice.com (Opens in a new tab)