Care & Support Worker
Part Time, 35 Hours
Stevenage
£22,308 (£20,820.80)
The Role
Within this role, you will support residents with enduring mental health issues. This can be highly challenging but rewarding in equal measure.
This role requires shift work, including weekends and bank holidays for our mental health services across Stevenage, Letchworth, and Baldock.
As a bank worker, you will be fully responsible for our customers' support and encouraging their independence. The customers all have complex enduring mental ill health, often the result of drug-induced psychosis, with unpredictable behavioral patterns. They require positive support to ensure their independence is maintained and they are encouraged to remain as active in the community as possible. The ultimate objective is for residents to return to independent living in the community.
What You’ll Need to Succeed
As this is a lone working role, experience in supporting vulnerable adults is essential. You will be required to make decisions on how to deal with safeguarding and risk issues daily, so you must be confident and decisive in responding to issues. While you have the full support of a dedicated management structure, you will be the lead in the service, including maintaining detailed records and dealing with third parties involved with residents' support packages.
If you can demonstrate a passion for delivering excellent service to vulnerable adults in a dignified manner and want to make a real difference to a vulnerable section of the community, this is a role for you. You will be the person that makes a difference in an individual's life!
To meet our commitment to providing safe, high-quality services to our customers, we will complete an enhanced background check with the Disclosure and Barring Service, which will include a check of the Adult Barred list once an offer of employment is made. A new check will be completed every three years.
Please Note: We do not currently offer visa sponsorship.
What’s in it for You?
Our Benefits Include:
* 28 days annual leave plus 8 bank holidays (pro rata for part-time) per year
* 2 volunteering days per year for community support
* An additional “Beliefs Day” once a year for an extra day off
* Family-friendly approach with extended parental leave
* Enhanced pension with matched contributions of up to 9%
* Option to buy or sell up to 5 days annual leave per year
* Life assurance cover 3x your salary
* Cycle2work scheme
* Hybrid working - dependent on job role and department
* Health cash plan scheme for everyday healthcare needs
* Tenancy deposit - interest-free loan for rental deposits and season ticket loan
* Access to extensive learning and training opportunities with Wisebox platform
* Colleague virtual social platform to stay updated with organizational activities
* Career progression across the organization with mentoring/coaching programs, apprenticeships, and career planning support
* Employee Assistance Programme to support colleague wellbeing
About Us
We are committed to developing and implementing sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.
Our Promise
At Metropolitan Thames Valley Housing (MTVH), we value the diversity that difference brings and are committed to promoting equality, diversity, and inclusion. We work collaboratively to educate, support, and develop all of our diverse employees and the communities we serve. We are part of the Disability Confident Employer scheme.
We want every employee and customer to feel comfortable being their true selves and are working to create an environment that encourages our employees to challenge non-inclusive behaviors and be mindful of their own and others' wellbeing.
We provide a platform of network groups for employees to share views and recommend improvements, creating a real sense of community. Our network groups include:
* Gender
* Ethnicity
* LGBTQ+
* Disability
Our core values of Dare, Care, and Collaborate demonstrate that we are a people-focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to complete the application as soon as possible to avoid disappointment.
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