Casual Room Attendant - London Join the team that Always Cares Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Casual Room Attendant at the 15 Basil Street Apartments. We are located in Knightbridge, one minute walk from the Knightbridge station. Some of our fabulous benefits you will enjoy as a Casual Room Attendant are: Salary 13.39 per hour discretionary meal allowance Pension scheme with company contributions 50% discount in all our restaurants and Spa's across our properties Team member and Friends & Family rates across our properties Extensive discounts on our benefits platform Access to private medical insurance Interest free season ticket loan Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing Bike to work scheme Complimentary laundry Free meals on duty Access to development plans, apprenticeships and world-class management development programmes including educational sponsorship Recommend a Friend incentive Opportunity to join our taskforces to contribute to the business focuses, community and environment Employee recognition schemes and Social Committee events including gala dinners and much more We are currently looking for a passionate Casual Room attendant, to join our Basil Street team on a casual basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences. As a Casual Room attendant, your main duties and expectations for the role will include: To clean all allocated bedrooms to the highest standards following departmental SOP To handle all Lost Property items in accordance to departmental SOP To personalize the service to our guests by using guest history where possible in line with our LQA Standards Physically check daily status of all assigned apartments in order to identify, solve and minimize standards. Ensure the highest standards of security are stringently always adhered to regarding guests property, colleagues' property, and apartments property. To conduct daily Spring Clean in allocated room following departmental SOP We are 1 apartment in London on TripAdvisor We are more concerned with what's in the glass, not whether its' half full or empty, so if you feel this Casual Room Attendant role is for you, come and pour some happiness into yours by joining our award winning family today All applicants must be legally eligible to work in the UK