We're looking for a friendly, driven, and service-focused Lettings Administrator to join the team at a vibrant Build-to-Rent development. If you're passionate about property and love delivering amazing experiences, this is your chance to be part of something more than just lettings - it's about creating a home and community for residents.
What you'll be doing:
* Managing enquiries and welcoming prospective residents on-site
* Conducting engaging viewings and showcasing apartments + amenities
* Building relationships with prospective tenants and supporting them through the rental process
* Handling offers, applications, and tenancy progression smoothly
* Keeping the CRM system up to date with leads, feedback, and status updates
* Working closely with the onsite team (concierge, maintenance, ops) to ensure a seamless experience
You'll be great in this role if you:
* Have lettings or property experience (Build-to-Rent or PRS is a bonus)
* Are customer-focused, approachable, and confident
* Have excellent communication and organisational skills
* Are tech-savvy with experience using lettings or property management software
* Work well under pressure and thrive in a busy, fast-moving environment