Account Manager
February 2025
*Please note we will not be engaging recruiters for this role. Applicants must apply directly.*
OVERVIEW
Are you an Account Manager looking for a new challenge? We’re looking for a new team member to join One Degree North in Client Services and look after a range of D2C and B2B clients.
THE ROLE
* Develop amazing relationships with clients and colleagues, becoming a trusted advisor and true team player
* Support, nurture, grow and retain your key clients, supporting the Client Services Director to deliver an exceptional experience and results for all clients
* Deliver client work on time and on budget, compiling briefs and sticking to estimates and deadlines to ensure profitability
* Have the chance to own your client strategies, working beneath the Client Services Director and with other members of the team to prioritise activities that have impact and add value
* Be all over the roadmap, keeping control of your clients' work as it moves through the agency and most importantly… being the final QC
* Develop and create weekly and monthly reports for your clients that truly highlight the results we get - compiling this data from GA4, Meta Ads Manager, Google Ads, SEMRush and any other relevant platform
THE RIGHT PERSON
* A “people person” who excels at developing great relationships both with clients and colleagues. Someone who’s willing to get stuck in to get the job done, and is easy to work with
* Commercial mindset: prioritising client and agency objectives to ensure we act as a strategic partner to clients, not just a supplier
* A broad understanding of our primary channels (SEO, Paid Media, CRO, Web, Design) and how they work within the wider strategy of each client
* Proactive and always learning: If there’s something you don’t know, be willing to ask or learn
* Detail-orientated, organised, and disciplined. Keeping a clean inbox and acting as the main day-to-day contact for your clients, ensuring deadlines and expectations are met
* Strategic: we live by having impact over output - our role is to add value to everything we do
* Experience in working with B2B and D2C brands, either in-house or in another agency
WE’D LIKE IT IF YOU HAVE
* Experience in managing digital projects and in another agency
* Experience in using PM tools to manage your / the team’s workload
* The desire to progress and go above and beyond to get there
* Experience using Google Sheets and an understanding of “the numbers”
* Proficiency in producing data-driven client reports and analysing performance against KPIs
BENEFITS
Working Location
* LS2 creative office location with tons of amenities on your doorstep
* Hybrid, flexible working: Work from wherever you want up to 3 days per week, with 2 team office days per week
* Vibrant, open, dog-friendly office environment
Salary, Holiday & Other Benefits
* £30,000 - £40,000 P/A dependant on experience (more senior applicants considered on a case-by-case basis)
* Full/Part-time applicants considered
* 28 days annual leave (inc Bank Holidays)
* Additional free holiday for each year you work for us
* Extended free holiday at Christmas while we close
* Duvet Days: take a last-minute no-questions-asked holiday day
* Enhanced Maternity & Paternity policies
* Paid sick leave
* Paid dependant/childcare leave
* Macbook or PC - you choose
Fun
* Regular team socials
* Free lunch on your birthday
* Summer and Christmas team day out
* Quarterly agency days involving business updates and your chance to win a prize in our team-nominated “spin the wheel”
Progression & Personal Development
* Optional paid, diarised personal development time each month to enhance your career
* Potential next role: Senior Account Manager within 12-18 months
* Opportunity to support the Client Services Director to build the Client Services team
* Opportunity to have input and own your client strategies