Job Overview
As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities:
* Provide friendly and thoughtful service to customers, responding to their queries and championing Co-op products and Membership.
* Work collaboratively with colleagues to solve problems for customers and members, creating a supportive and inclusive environment.
* Maintain the store's appearance and ensure a safe and legal environment for customers and staff.
* Contribute to the introduction of new products and services, sharing experiences and learning from colleagues.
* Support local community activities and events, fostering strong relationships with customers and stakeholders.
Requirements:
* A genuine care for the needs of customers and members.
* Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and colleagues.
* A positive approach to change and problem-solving, with flexibility to work varied shifts.