Summary
Under the guidance and direction of the SLT Lead for attendance and the Attendance Manager, contribute to the school’s drive to improve pupil attendance, by being responsible for providing administrative support in relation to the school’s policies, procedures and practice.
Wage
£14,526.20 to £23,492.04, depending on your age
National Minimum Wage
Training course
Business administrator (level 3)
Hours
Monday to Friday, hours to be confirmed. Term Time only - you will only be required to work the weeks the School is open, not during School holidays. The salary for 38 weeks will be: If Under 18 = £12,261p.a. 18-20 = £16,239p.a. 21 + = £19,828p.a.
37 hours a week
Start date
Monday 21 April 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
Tasks:
Administration
* To prepare and disseminate attendance related parental letters and penalty notices
* To track, collate and analyse attendance data in relation to pupil attendance patterns, accurately and to deadline
* To administer holiday absence requests
* To contribute to the maintenance of accurate records of pupil absences and reasons for absences
* To effectively use relevant ICT packages (e.g. word, excel, databases, spreadsheets, SIMS) in support of administration duties
* To action any other attendance related administrative tasks as requested
School organisational objectives
The Business Administration Apprentice will contribute to the school’s objectives in service delivery by:
* Enactment of Health and Safety requirements and initiatives as directed
* Ensuring compliance with Data Protection legislation
* At all times operating within the school’s Equal Opportunities framework
* Commitment and contribution to improving standards for pupil and school improvement as a whole
* Demonstrating consistently high standards of personal and professional conduct
* Contribute to the overall ethos/work/aims of the school
* Develop constructive relationships and communicate with other agencies/professionals
* Participate in training and other learning activities and performance development as required
* Recognise own strengths and areas of expertise and use these to advise and support others
Safeguarding and promoting the welfare of children and young people
* To demonstrate a commitment to safeguarding and promoting the welfare of students and young people, staff and volunteers
* To demonstrate a thorough understanding of safeguarding and safer recruitment policies and procedures, and their application within an educational setting/environment
* To understand the fundamental British values of democracy, the rule of law, individual liberty, and mutual respect and tolerance of those with different faiths and beliefs and how these fit in to school life
Where you’ll work
Thames Road
Billingham
TS22 5EG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
THE EDUCATION TRAINING COLLECTIVE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* Level 3 Business Administration at Stockton Riverside College.
* Functional skills Maths & English, if required.
More training information
* This apprenticeship will be all on the job with the employer, you won't need to attend college.
Requirements
Desirable qualifications
GCSE in:
* English (grade A*-C/9-4)
* Maths (grade A*-C/9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Organisation skills
* Administrative skills
* Number skills
* Literacy skills
* Able to produce accurate work
* Friendly and approachable
* Self-motivated
* Reliable and punctual
* Flexible
* Committed
* Able to analyse data
Other requirements
Please note that this role is Term Time only - you will only be required to work the weeks the School is open, and not during School holidays. The salary for 38 weeks will be: If Under 18 = £12,261p.a. 18-20 = £16,239p.a. 21 + = £19,828p.a.