Job Summary
We are seeking a dedicated Client Manager to join our team. The Client Manager will be responsible for overseeing client accounts, ensuring customer satisfaction, and managing a team of office staff.
Responsibilities
- All client engagement and disengagement processing, including Customer Due Diligence files and compliance with legislation pertaining to Money Laundering and Terrorist Financing Legislation.
- Supervise and support office staff in their daily tasks.
- Maintain a client portfolio, including quoting, fee and statutory deadline management which shall be incorporated onto bespoke software which is currently being developed.
- Maintain organised client records and files.
- Communicate effectively with clients to address inquiries and concerns.
- Provide clerical and administrative support as needed.
- Implement human resources policies and procedures.
- Monitor office operations to ensure smooth workflow.
- Provision of PAYE services to all our clients, which shall involve all PAYE Processing and auto enrolment compliance.
Skills
- Strong team management and supervisory skills.
- Excellent organisational abilities to handle multiple tasks effectively.
- Proficient in office procedures and phone etiquette.
- Ability to communicate clearly and professionally with clients and staff.
- Experience in clerical and administrative tasks.
- Knowledge of human resources practices for employee management.
Job Type: Full-time
Pay: £35,000.00 - £40,000.00 per year
Benefits:
* Additional leave
* Canteen
* Casual dress
* Company pension
* Discounted or free food
* Flexitime
* Life insurance
* Sick pay
* UK visa sponsorship
* Work from home
Schedule:
* Monday to Friday
Experience:
* Management: 2 years (required)
Work Location: Hybrid remote in Huddersfield, HD1 6ER
Application deadline: 11/10/2024
Expected start date: 10/11/2024
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