Job summary High Green Medical Practice has an exciting opportunity for a Prescribing & Admin Support Staff to join our friendly, GP Practice based in the heart of Nottingham City. Main duties of the job Duties will include: Generating NHS and private referrals and associated admin. Read coding incoming hospital correspondence Dealing with enquiries from patients and other medical professionals The role at times can be very demanding so we are looking for someone who will be able to maintain focus in a busy working environment, is a confident and experienced typist, who has excellent communication skills, is highly organised and good at multi-tasking. About us We have two GP Partners complimented by a Primary Care Practitioner, GP Trainees and a friendly reception team. We have full access to a range of ARRS staff including a Care Coordinator, General Practice Assistant, First Contact Physiotherapist and Clinical Pharmacist. Patient list size 9,500 SystmOne Clinical system CQC rating Good Consistently high QOF achievers Excellent complement of long and loyal serving staff We are able to offer Enrolment in the NHS pension scheme Annual leave starting at 5.6 weeks Friendly practice team and support within your role Date posted 06 November 2024 Pay scheme Other Salary Depending on experience Depends on experience Contract Permanent Working pattern Full-time Reference number A4677-24-0008 Job locations Mary Potter Centre in Hyson Green Gregory Boulevard Nottingham NG7 5HY Job description Job responsibilities As a key member of our administrative team, you will be expected to undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team. You will be required to project a positive and friendly image to patients and other visitors, either in person or via the telephone. Part of your role will be to assist and direct patient in accessing the appropriate service or healthcare in a courteous, efficient, and effective manner. To perform all clerical & administrative duties: To provide efficient audio, copy typing & word processing service for Practice staff teams as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate & quality manner. Managing choose & book to make appointments, bookings & admissions as required including e-Referrals To establish &maintain filing and administrative systems so that written/computer information is easily accessible & secure. To retrieve medical records & assist the completion of medical/insurance records. File patient records & correspondence in patient medical records. To receive incoming & initiate outgoing telephone calls in order to facilitate timely & appropriate communications with others, taking messages and dealing with appropriate queries. Utilising Lexacom To maintain the computer clinic system in an accurate & secure manner. To assist with the gathering of statistics & information when required. To provide cover for members of the practice team in periods of sickness & annual leave. In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties. Job description Job responsibilities As a key member of our administrative team, you will be expected to undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team. You will be required to project a positive and friendly image to patients and other visitors, either in person or via the telephone. Part of your role will be to assist and direct patient in accessing the appropriate service or healthcare in a courteous, efficient, and effective manner. To perform all clerical & administrative duties: To provide efficient audio, copy typing & word processing service for Practice staff teams as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate & quality manner. Managing choose & book to make appointments, bookings & admissions as required including e-Referrals To establish &maintain filing and administrative systems so that written/computer information is easily accessible & secure. To retrieve medical records & assist the completion of medical/insurance records. File patient records & correspondence in patient medical records. To receive incoming & initiate outgoing telephone calls in order to facilitate timely & appropriate communications with others, taking messages and dealing with appropriate queries. Utilising Lexacom To maintain the computer clinic system in an accurate & secure manner. To assist with the gathering of statistics & information when required. To provide cover for members of the practice team in periods of sickness & annual leave. In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties. Person Specification Experience Essential Reliable Articulate Professional attitude Team Player Able to relate well to people Smart appearance Forward thinking Efficient Use of Initiative Desirable Experience of working in a healthcare setting Qualifications Essential Educated to GCSE level or equivalent Desirable GCSE Maths and English C or above NVQ Level 2 in Health and Social Care Person Specification Experience Essential Reliable Articulate Professional attitude Team Player Able to relate well to people Smart appearance Forward thinking Efficient Use of Initiative Desirable Experience of working in a healthcare setting Qualifications Essential Educated to GCSE level or equivalent Desirable GCSE Maths and English C or above NVQ Level 2 in Health and Social Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name High Green Medical Practice Address Mary Potter Centre in Hyson Green Gregory Boulevard Nottingham NG7 5HY Employer's website https://www.highgreenmedicalpractice.co.uk/ (Opens in a new tab)