Role: Business Analyst – Cyber Resilience Programme (CRP)
Duration: 6 months (with potential extension to 12 months)
Day Rate: £500 per day - Outside IR35
Location: London - Camden 3 days on site 2 days remote, with require Travel to other sites
Purpose:
Provide business analysis (BA) support for the development, delivery, and embedment of the Target Operating Model (TOM) as part of the Cyber Resilience Programme.
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Key Responsibilities:
* TOM Development:
o Organize and deliver workshops to confirm cyber service catalogue requirements.
o Conduct business analysis for the development and agreement of the service catalogue.
o Record and structure requirements into a detailed service catalogue.
o Analyze and review capabilities frameworks and TOM structures.
o Develop visual aids and communication plans to support TOM delivery and stakeholder engagement.
o Create metrics, dashboards, and reports to measure TOM effectiveness and maturity.
o Collaborate with the Delivery Manager to manage internal communication and updates for stakeholders and intranet pages.
* Knowledge Management:
o Develop and implement a knowledge management framework using ServiceNow and SharePoint.
o Transition existing knowledge management data from the current (as-is) state to the new (to-be) framework.
* Stakeholder Management:
o Engage with internal and external stakeholders to clarify needs, gather requirements, and provide updates.
o Ensure collaboration and alignment across multidisciplinary teams.
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Deliverables:
* Detailed cyber service catalogue and supporting documentation.
* Metrics and dashboards to track TOM implementation and performance.
* Knowledge management framework and transition plan.
* Workshop outputs, including processes, procedures, and stakeholder updates.
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Essential Skills and Experience:
* Proven business analysis experience in complex environments, including requirements gathering and documentation.
* Expertise in knowledge management frameworks and transitioning data from legacy to new systems.
* Proficiency in process improvement, business modeling, and stakeholder engagement.
* Experience delivering transformational cybersecurity projects, particularly with Target Operating Models (TOM).
* Ability to work collaboratively in multidisciplinary teams and apply structured approaches to problem-solving.