Description
Casualty Administrator
Location: Glasgow/Stoke-on-Trent/Leeds
Hours: 35 hours per week, Monday - Friday
Successful candidates will be required to attend one of our offices at least once a week at either Glasgow, Stoke-on-Trent or Leeds.
Our Opportunity:
Davies are looking to recruit an experienced Administrator to join our growing Casualty team.
The successful candidate will ideally have experience in Administration, have good time management and have the ability to prioritise their workload effectively.
What will your day look like:
* Monitor and manage online portals/ downloading documentation and attaching to correct files.
* Reviewing Excel enquiry spread sheets cross-checking against our internal data to confirm any potential matches and carrying out further investigations on these.
* Review and updating monthly bordereau’s and ensuring data analysis is correct before issuing to the client.
* Answer telephone calls as required and deal with general enquiries.
* Photocopying/scanning.
* Other tasks to support the business plan as and when necessary to ensure company business objectives are met.
Knowledge and Abilities:
* A good standard of written English
* Previous experience of working in an administration role
* Familiarity with standard office packages such as Word and Excel.
* Demonstrate a high level of accuracy in data input and attention to detail.
* Is proactive and resilient, seeking to get things done and at the same time deal with a variety of tasks.
* Provides solutions rather than problems – shows initiative.
* Able to demonstrate effective management of time and resources.
* Able to identify when guidance is required from other team members on decision making.
* Can demonstrate evidence of being an effective team member, interacting positively with colleagues, communicating effectively with a diverse group of people.
* Willingness to be closely supervised, when necessary, to ensure accuracy and compliance with varied client processes.
* Able to demonstrate effective customer service skills, actively seeking and responding to feedback.
Benefits
Career & Purpose
* Davies Innovation Lab
* Leadership training programme
* Funding for professional qualifications
* Thrive at Davies; learning opportunities
Environmental & Social
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Employee volunteering programme
Financial Health
* Pension, 5% employee and 5% employer contribution
* My Choices at Davies provides; High Street discounts and Financial wellbeing hub
* Life assurance: x4
* Refer a Friend
* Cycle to Work Scheme
* Lease car salary sacrifice
* Davies Incentive Plan
* Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
* Wellbeing centre; move, munch, money & mind focus
* Discounts with 100's of UK retailers
* EAP; 24/7 confidential helpline
* 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
* Flexible working; hybrid, work from home or join a collaborative office space
* Dress for your day
* Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
* Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.