Medical Secretary/Personal Assistant
Hybrid – From home and clinic based in Cheltenham
Full time
£27,000 - £30,000 per annum
A fantastic opportunity for an experienced Administrator to join a growing private clinic as a Medical Secretary/PA to a Consultant Ophthalmic Surgeon.
Responsibilities:
Answering all incoming calls, dealing with enquiries and taking accurate messages
Replying to emails and web enquiries
Registering patients onto internal database and arranging consultations
Manage patient appointments
Greet patients and visitors warmly during clinic days
Co-ordinating surgeries
Liaising with opticians, GPs and hospitals via telephone and email
Uploading patient referral letters, images and scans etc, onto database
Invoicing patients
Taking payments from patients
Chasing outstanding invoices from patients and insurance companies
Ordering lenses
Keeping diary up to date and keeping Consultant informed
Keeping database updated with patient records and information
General administrative tasks including filing, data entry and maintaining office supplies
Look after incoming and outgoing mail
Requirements:
Proven experience in an administrative or office role is preferred
Experience within a medical or ophthalmology setting would be an advantage but not essential
Exceptional communication skills, both written and verbal
Well-presented
Strong organisational skills and attention to detail
Experience using CRM and databases
Adaptable and able to problem solve
Apply today with an up-to-date CV