Medical Secretary | Full Time / Part Time / Job Share | Permanent | Elland
Spire Elland are currently recruiting for an experienced Medical Secretary to join our team on a full time permanent basis to support our consultants in providing a high quality service.
This role will suit a candidate wanting to work full time or there will be an option for job share / part time hours for the suitable candidate.
As Medical Secretary your main tasks to provide a full medical secretarial service to Consultants. The post requires excellent communication skills, computer literacy, ability to remain calm when dealing with clients.
Duties and responsibilities
* To provide an efficient secretarial service to all Consultants.
* To type all Consultants’ clinic notes and letters to General Practitioners and external agencies, meeting deadlines (48 -72 hours).
* To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
* To liaise with Consultants and their secretaries in order to resolve patient queries/complaints in a timely manner.
* To be solely responsible for at least six Consultants, handling all clinic correspondence, telephone calls, and queries relating to the allocated Consultant, displaying a high level of accuracy, presentation and attention to detail.
* To communicate effectively with GP surgeries, other healthcare professionals i.e Occupational Health Nurses, physiotherapists etc.
* To provide copy clinic letters when needed.
* To open Consultants mail and distribute.
* To type discharge summaries/operation notes etc dictated by Consultants.
* To log all incoming clinic/theatre typing, insurance claim forms, DWP forms etc and distribute appropriately.
* To order Consultants’ paper, office stationery etc.
* To liaise closely with Outpatient Department, Medical Records, NHS Team and other departments within the hospital.
* To assist in the training of new and trainee Medical Secretaries.
* To undergo all mandatory training required i.e. fire, health and safety etc.
* To ensure consistent provision of service during holiday/sickness periods, by providing adequate cover of private typing.
* To contribute to the development of departmental procedures.
* To familiarise with company policies and procedures.
* To deliver exemplary customer service to all users of the service (consultants, patients and co-workers).
* To assist with any other reasonable duties required as per the Senior Medical Secretary.
Who we're looking for
* Audio typing is essential however experience of working in a healthcare environment is desirable but not essential.
* Good standard of education.
* Professional telephone manner.
* A good knowledge of medical, anatomical and physiological terminology.
* Knowledge of IT systems.
* RSA level II or equivalent.
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays.
* Employer and employee contributory pension with flexible retirement options.
* Spire for you’ reward platform - discount and cashback for over 1000 retailers.
* Free Bupa wellness screening.
* Private medical insurance.
* Life assurance.
* Free onsite parking.
Our Values
* Driving clinical excellence
* Doing the right thing
* Caring is our passion
* Keeping it simple
* Succeeding and celebrating together
For us, it's more than just treating patients; it's about looking after people.
We commit to our employees' well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Lauren Armitage on lauren.armitage@spirehealthcare.com.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
About Us
At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms.
About the Team
Spire Elland Hospital, together with our satellite service at Spire Dewsbury Clinic, is a long-established private hospital offering fast access to expert healthcare. With a full multidisciplinary medical and surgical team, we’re specialists in a wide range of treatments.
Job Info
* Job Identification 20443
* Posting Date 01/27/2025, 03:27 PM
* Apply Before 02/28/2025, 03:27 PM
* Degree Level GCSE Level/O-Level
* Job Schedule Full time
* Locations Elland Lane, Elland, West Yorkshire, HX5 9EB, GB
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