What you’ll be doing
– your accountabilities
1. Shape DNS Design Team’s strategy to enable the achievement of the ISP tribe and wider BT goals.
2. Leadership of DNS Design Team; developing skills and capabilities through inspiring communication, goal setting, mentoring, coaching, knowledge sharing and performance management to support business and personal objectives to create a high performance culture.
3. Develop close and effective relationships with customers, vendors, suppliers and colleagues at a senior level, and be able to confidently present information, facilitate negotiations, and provide thought leadership to them.
4. Drive transformation of the technology platform and operating model through the adoption of agile methodologies and automated capabilities.
5. Forecast supply and demand of resource requirements based on known and unknown business needs.
6. Drive development of complex network and software capabilities to create innovative products for our customers.
7. Accountable for security and compliance of platforms and services within DNS.
8. Accountable for operation of BT’s DNS services.
The skills you’ll need to succeed
9. People management and leadership.
10. Proven ability to motivate, inspire and lead teams in a complex environment and through periods of change.
11. Expertise in DNS, Broadband and Mobile networks.
12. Leadership of software and cloud-based developments.
13. Understanding of drivers and measurement of customer experience; experience in driving improvement in customer experience.
14. Experience in managing agile product development.
15. Commercial savviness; budgeting, demand management and vendor management and negotiation.
16. Proven ability to build strong working relationships with stakeholders inside and outside the team at all levels of the organisation, including those with different priorities from your own.
17. Excellent communication skills and proven ability to influence others at all levels and functions within the business to agree solutions which maximise value for BT Group.
18. Ability to lead remote teams and collaborate with remote stakeholders in a highly effective manner.
Experience you’d be expected to have
19. Mandatory: experience of leading highly skilled engineering or software development teams.
20. Mandatory: experience of developing and playing a part in the in-life operation of critical large-scale customer-facing networks.
21. Mandatory: experience of managing strategic vendor relationships and associated budgets.
22. Preferable: experience of designing and operating complex service provider, web scale or broadcast services, including DNS.
23. Preferable: experience of agile product development.
24. Preferable: expertise in solution architecture.
25. Preferable: Roadmap setting or technology architecture experience.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.