Hotel Receptionist Must have Opera system experience £24,000 Bonus Position will be temp to perm I am looking for an enthusiastic and engaging Hotel Receptionist with opera knowledge 5 days out of 7 Ensure the effective running of day to day operations in Reception and ensuring standards are maintained at all times To ensure all guests are welcomed using guests name on arrival and assist with registration To deal with queries and complaints as and when they arise with reference to appropriate members of staff/management as required To ensure switchboard is covered at all times and all calls are answered efficiently To ensure floats are handed over correctly and are kept secure at all times To ensure all members of reception are aware of events within the hotel, as well as all the facilities To control on the day availability in order to maximise occupancy & revenue To maintain standards of appearance & conduct on reception Ensure all information available at reception is current and relevant To maintain a close working relationship with other departments in the hotel to ensure smooth running of the department Be responsible for reporting any problems with systems within the department To encourage up-selling & in-house selling to all staff Adhere to company policy with regards to all matters of fire, health & safety ADZN1_UKTJ