Job Overview
As a Service Manager in Supported Living, you will be responsible for overseeing the day-to-day operations of supported living services for individuals with learning disabilities, mental health needs, or physical disabilities. Your role will focus on ensuring that service users receive high-quality care that is person-centered, meets their individual needs, and empowers them to live as independently as possible. You will manage a team of support staff, ensure compliance with relevant regulations and standards, and work closely with other professionals, families, and external agencies to ensure the best possible outcomes for service users.
Key Responsibilities
* Lead the development and implementation of individual care plans for each service user, ensuring they are reviewed regularly.
* Ensure that support is delivered in line with care plans, promoting independence, choice, and dignity for service users.
* Monitor the quality of care and support provided, identifying areas for improvement and implementing appropriate changes.
Staff Management and Development
* Manage a team of support workers, including recruitment, training, supervision, and performance management.
* Provide leadership and guidance to the team, ensuring high standards of care are maintained.
* Organize and lead regular team meetings to ensure staff are kept informed and engaged.
Financial and Operational Management
* Manage the service budget effectively, ensuring finan...